Server (Part-time)
1 month ago
At AFURI Ramen+Dumpling, we take immense pride in our commitment to excellence, which drives our relentless pursuit of culinary perfection. Our journey began with a single vision: to create the finest ramen experience, and we've never stopped refining and perfecting our craft. We believe in the power of attention to detail, and it's this unwavering dedication that sets us apart.
Our team is more than just a workforce; it's a family bound by a shared passion for the art of ramen-making. We foster a positive work culture where creativity, innovation, and collaboration flourish. We understand that our greatest asset is our people, and we are dedicated to their growth and development, as we believe it is the key to our ongoing success.
AFURI is not just a local sensation; we've grown into a strong international brand, connecting people around the world through our exceptional ramen. We invite you to join us on our journey of continual improvement and the pursuit of culinary excellence. Together, we'll make the world's most delicious ramen even better.
**Position Overview**:As a Server at Afuri Ramen+Dumpling, you play a crucial role in providing an exceptional dining experience to our guests. Your primary responsibilities will include delivering outstanding customer service, demonstrating a keen attention to detail, and promoting ramen and cocktail sales to enhance the overall dining experience.
**Key Responsibilities**:
**Customer Service Excellence**:Greet guests warmly and provide a positive first impression.
Assist guests in navigating the menu, offering recommendations and answering any questions.
Ensure a seamless and enjoyable dining experience through attentive and friendly service.
**Attention to Detail**:Set up and maintain tables with a keen eye for cleanliness and presentation.
Pay close attention to guest preferences and dietary restrictions, communicating effectively with the kitchen staff to ensure accurate orders.
Monitor the pace of service to ensure timely delivery of food and beverages.
**Cocktail Sales**:Promote and recommend craft cocktails, sake, and other beverage options to guests.
Possess a comprehensive knowledge of the drink menu, including ingredients and pairings.
Upsell and suggest add-ons to enhance the overall dining experience.
**Order Accuracy and Communication**:Accurately input orders into the POS system, ensuring special requests and modifications are communicated clearly to the kitchen.
Collaborate with kitchen and bar staff to ensure timely and accurate delivery of food and drinks.
**Team Collaboration**:Work collaboratively with fellow servers, kitchen staff, and management to create a positive and efficient work environment.
Communicate effectively with colleagues to ensure a smooth flow of service.
**Upselling and Revenue Generation**:Actively promote seasonal specials, promotions, and loyalty programs to increase sales.
Monitor and manage guest satisfaction, addressing any concerns promptly to ensure a positive dining experience.
**Qualifications**:
- Previous experience in a high-volume restaurant setting featuring craft cocktails is preferred.
- Strong interpersonal and communication skills.
- Knowledge of Japanese cuisine and beverages is a plus.
- Ability to handle high-stress situations and maintain a positive attitude.
- Attention to detail and a commitment to providing exceptional customer service.
**Job Type**: Part-time
Pay: From $16.78 per hour
Expected hours: 18 - 30 per week
**Benefits**:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Los Angeles, CA 90021: Relocate before starting work (required)
Work Location: In person
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