Bakery Manager
2 weeks ago
_Position: Bakery Manager_
- Reports To: General Manager_
- **Position Summary**:_
- The Bakery Manager is responsible for the overall success of bakery product production. This person ensures guest satisfaction through the monitoring of proper preparation procedures, adherence to recipes, proper packaging, and adherence to all company standards._
- The Bakery Manager operates the bakery production facility, bakery retail, and ice cream shop according to all Health Department guidelines and national food handling and safety standards. The Bakery Manager also executes daily operations according to the guidelines given to them directly by the Owner, General Manager, and the Employee Handbook._
- The Bakery Manager hires, trains, and develops their team to deliver perfectly executed baked goods, along with exceptional service in both the bakery retail area and ice cream shop. This person consistently inspects the work of all other employees on the shift to ensure they are set for success._
- The Bakery Manager ensures that all team members follow recipes accurately, use the opening and closing checklists for their station, comply with daily production guides, and follow daily cleaning schedules. The Bakery Manager is also responsible for bakery food cost, ice cream costs, and bakery labor cost controls along with any financial or administrative tasks assigned to them by the General Manager._
- This person is responsible for placing and receiving all bakery ingredient and ice cream orders while maintaining productive vendor relationships._
- The Bakery Manager is responsible for the development and growth of all bakery production, bakery retail, and ice cream shop employees using regular evaluations and goal setting to assist them in this process._
- The Bakery Manager is the “leader of the team,” knowing each staff member’s strengths and areas of opportunities and knowing how to motivate each team member as an individual._
- The Bakery Manager maintains the bakery building and all production and storage equipment in top notch condition within a spotless environment. This person ensures that the bakery is always inspection ready._
- The Bakery Manager collaborates with the Owner and the General Manager to set seasonal menu direction and production levels, and to create cost effective specials._
- **Duties and Responsibilities**:_
- The duties and responsibilities of the Bakery Manager include, but are not limited to:_
- Coordinate daily bakery production operations_
- Set daily production pars_
- Place and receive all bakery ingredient and ice cream orders_
- Monitor all employees for proper execution of recipes_
- Monitor bakery retail and ice cream shop employees for efficient, knowledgeable, and hospitality focused service_
- Conduct line checks and tastings every shift to ensure food quality_
- Maintain all bakery equipment in good repair_
- Ensure that all food is prepared according to company standards and that all storage, holding, and heating guidelines are followed_
- Monitor the completion of all daily and weekly cleaning schedules_
- Ensure compliance with sanitation and safety regulations_
- Monitor daily labor and react to variances from projected sales_
- Deliver bakery food cost at or below budget_
- Deliver all assigned controllable costs at or below budget_
- Work with vendors to ensure best prices and best quality product_
- Ensure that all specials and menu changes are brand appropriate and cost effective_
- Consistently, evaluate, develop, and coach and counsel bakers and ice cream employees_
- Create a learning environment by providing continuing education opportunities for all staff_
- *Additional detailed responsibilities are listed in the Manager Areas of Responsibility document and may change as the GM amends that document._
- **Knowledge, Skills, & Abilities**:_
- Baking Expertise: Strong knowledge of baking techniques, food safety, quality control, and product innovation._
- Service and Hospitality: Ability to deliver exceptional customer service and foster a welcoming environment._
- Attention to Detail: Meticulous attention to detail, ensuring training schedules and daily operations routines are executed flawlessly._
- Leadership: Ability to inspire, coach, and motivate employees to achieve high levels of performance and product quality._
- Problem-Solving: Proactive and efficient in resolving customer feedback and operational challenges._
- Adaptability: Ability to multitask, manage projects, and take on additional responsibilities when needed._
- Positive Attitude: Consistently display a positive attitude and demonstrate exemplary customer service skills._
- Communication Skills: Excellent communication and listening skills, capable of managing a large team and ensuring clear, consistent communication._
**Qualifications**:
- Proven experience as a baker or pastry chef.
- Strong knowledge of baking techniques and pastry preparation.
- Excellent organizational and multitaski
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