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Transportation Coordinator

3 months ago

Taunton, United States Active Day Full time

Overview:
**Active Day has an available opportunity for a **Transportation Coordinator** to join our team.**

**APPLY TODAY**

**Our Mission and You**

At Active Day, we provide the highest quality personalized care to seniors and adults with special needs through fun and engaging communities built upon compassion and trust. Our members are at the center of everything we do, and our Transportation Coordinators are an essential part of a team dedicated to creating a warm, welcoming, and caring environment. This is a job that requires you to bring your smile, passion, and enthusiasm to work and where you can take pride in knowing you make a difference in the lives of others.

**Job Summary**

Our Drivers have a unique role in that they are the first and last Active Day employees that our members interact with each day. The Transportation Coordinator is responsible for training and mentoring our drivers. Additionally, the Transportation Coordinator develops and assigns routes, ensures fleet vehicles are safe operating conditions and maintains related records and reports. Transportation Coordinators lead by example - maintaining a positive attitude; being a thoughtful, supportive, productive, and dependable co-worker; keeping our members safe, and always working to enhance the health and happiness of the people we serve and those who care for them.

**Responsibilities**:
**Responsibilities**:

- Conduct job training following standard operating procedures and ongoing coaching and mentorship; provide Center Director feedback relative to Drivers’ performance.
- Develop efficient, scheduled routes and oversee safe transport of all members promptly. Drive assigned routes.
- Facilitate the exchange of recommendations and insight among Drivers to ensure best practices for accommodating members' unique needs during the transport process.
- Oversee fleet; ensure Drivers conduct daily vehicle inspections, follow prescribed maintenance and fueling schedule, confirm wheelchair lifts and tie-down equipment are operating correctly, and maintain the cleanliness of their vehicles. Respond to and resolve reports of mechanical or safety concerns, repairs, or service needs.
- Maintain vehicle information, including route, mileage, fuel, and service records; secure company property, including vehicles, phones, and fuel cards.
- Assist with licensing and registration of vehicles as needed.
- Communicate in a positive, courteous, and professional manner with members and their families, co-workers, referral agencies, and the community.
- Maintain current and working knowledge of state, federal, and regulatory laws & guidelines related to passenger transport.
- Comply with company policies & procedures, safety, and regulatory laws & standards, and effectively manage accident investigations and related reporting.
- Ensure proper submission of Medicaid billing claims for transportation trips, if applicable.
- Assist Center Director and home office transportation team in identifying and implementing operational efficiencies to enhance the member experience.
- Other duties and responsibilities as changed or assigned at any time.

**Expected Behaviors and Demonstrated Values**
- Protect the safety and health of our members above all else
- Act with integrity
- Be enthusiastic and provide support and encouragement
- Listen by opening your eyes, your ears, and your heart
- Take pride in your work and your workplace
- Treat members like family by showing them you care, and you’re glad they’re here

Qualifications:

- High school degree or equivalent required.
- At least 21 years of age, and prior experience coaching, mentoring and motivating others, preferably in a transportation environment.
- Valid driver’s license and state/vehicle-specific driver credentials.
- Working knowledge of Microsoft Office (Outlook, Word and Excel) and GPS/routing software.
- Strong communication and engaging interpersonal skills.
- Able to multi-task and manage competing priorities.
- Prior experience working with seniors and/or adults with special needs preferred.
- Able to work a flexible schedule.
- Able to push, pull, bend, turn, pivot, transfer and lift up to 50 pounds; able to routinely and repeatedly exit and enter the vehicle to assist members with on
- and off-boarding.
- Able to pass required physical exams including Department of Transportation (DOT) exam.
- Successful results of background check, motor vehicle report, drug testing, and any other state-specific requirements.
- Knowledge of local geographic area preferred.
- Where applicable, certifications such as CPR, First Aid, and Passenger Assisted Safety & Sensitivity (PASS) are required and will be facilitated as part of job training.

As part of our team, you will have the opportunity to participate in benefits programs, including:

- Paid Time Off (“PTO”)
- Medical/Vision
- Dental
- 401(k)
- And the pleasure of working in a **FUN** environment with **GREAT** people