Customer Service Representative

3 weeks ago


Tucson, United States Pollard Banknote Limited Full time

**Customer Service Representative**:
**(Tucson Lottery Office)**:
Pollard Banknote is seeking highly driven, customer focused Customer Service Representatives to work on the Arizona Lottery Account.

Under the direction of the Customer Service Manager, the Customer Service Representative will perform a variety of tasks. This position will interact with customers via telephone, in person, and through correspondence, by providing game information, policies and procedures, and rules and regulations. The incumbent will perform research and resolve various customer problems and complaints.

**What you will do**:

- Interact in-person with customers by selling and redeeming tickets, answering questions, providing materials, and explaining processes and games
- Handle phone inquiries including providing winning numbers, explaining games, mailing requested materials, transfer calls to other depts.
- Handle cash transactions and balancing; Prepare bank deposits; Perform daily bank reconciliations, fiscal transactions, and reconciliation reports
- Prepare a variety of written correspondence
- Perform data entry
- Operate a computer, ticket terminals, calculator, and various office equipment
- Other duties as assigned

**You will need**:

- High School Diploma or GED
- Minimum two (2) years' experience in a customer service environment
- Prior experience handling cash transactions is required
- Knowledge of lottery games and products
- Ability to communicate clearly and effectively, both verbally and in writing
- Demonstrated experience working with confidential information
- Demonstrated troubleshooting and problem-solving experience
- Microsoft office/ data entry experience required
- Basic mathematical skills required
- Knowledge of State and Lottery laws, rules, regulations and agency policies and procedures is an asset
- Ability to speak Spanish
- Able to sit, stand, end, stretch at a minimum of 50% of the time

Pollard (U.S.) Ltd. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Tucson, United States VCA Animal Hospitals Full time

    Client Service Representative. VCA Valley Animal Hospital & Emergency Center is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and Customer Service Representative, Customer Service, Representative, Client Service, Animal Care, Retail


  • Tucson, Arizona, United States Pinnacle Performance Group Full time

    Join Us at Pinnacle Performance Group as an Entry Level Customer Service RepresentativeDo you have a passion for customer service, marketing, sales, and business-related fields? Want to develop transferable skills and make a meaningful impact? Tired of being confined to a screen all day and crave a more hands-on career?If you answered yes to any of the...


  • Tucson, United States Pinnacle Performance Group Full time

    Job DescriptionJob DescriptionPinnacle Performance Group is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service...


  • Tucson, United States P.E.A.C.H. Teams Full time

    P.E.A.C.H. Teams - Customer Service Representative P.E.A.C.H. Teams is a leading company in the customer service industry, committed to providing exceptional service and support to our clients. We are currently looking for a Customer Service Representative to join our team. **Key Responsibilities**: - Answer customer inquiries and provide accurate...


  • Tucson, United States P.E.A.C.H. Teams Full time

    Customer Service RepresentativeWe are currently looking for a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including...


  • Tucson, United States Circle K Full time

    Store 2701606: 5680 S Mission Rd, Tucson, Arizona 85746 **Availability - Shift/Days**: Evenings - Overnight Shift **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer...


  • Tucson, United States Bedrosians Tile and Stone Full time

    Customer Service Representative Vision Statement for the Position You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Job Overview Customer Service Representatives are responsible for assisting all customer...


  • Tucson, United States Lakefield Veterinary Group Full time

    Pima Pet Clinic is looking for additional staff to join our team as a Customer Service Representative. Applicants should possess excellent communication and phone skills, the ability to multitask, the ability to learn quickly and retain information, as well as, excellent judgement and problem-solving skills. Extensive use of computer software is required for...


  • Tucson, United States Tom DeBerry Agency- State Farm Full time

    Join Tom DeBerry Agency-State Farm, a highly reputable insurance agency that takes pride in serving the Tucson, Arizona community with top-tier service and dedication. As a valued Customer Service Representative, you will be the face of our agency, providing exceptional support and assistance to our clients. We are looking for individuals who are passionate...


  • Tucson, United States Tom DeBerry Agency- State Farm Full time

    Job DescriptionJob DescriptionJoin Tom DeBerry Agency-State Farm, a highly reputable insurance agency that takes pride in serving the Tucson, Arizona community with top-tier service and dedication. As a valued Customer Service Representative, you will be the face of our agency, providing exceptional support and assistance to our clients. We are looking for...


  • Tucson, United States U-Haul Full time

    Location: 450-460 N Freeway, Tucson, Arizona 85745 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Tucson, United States U-Haul Full time

    Location: 450-460 N Freeway, Tucson, Arizona 85745 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Tucson, United States Pima Pet Clinic Full time

    Job DescriptionJob DescriptionPima Pet Clinic is looking for additional staff to join our team as a Customer Service Representative. Applicants should possess excellent communication and phone skills, the ability to multitask, the ability to learn quickly and retain information, as well as, excellent judgement and problem-solving skills. Extensive use of...


  • Tucson, United States VCA Animal Hospitals Full time

    Client Service Representative VCA Valley Animal Hospital & Emergency Center is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners...


  • Tucson, United States Orbitel Communications, LLC Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001439 Showing 1 location **Job Details** **Description** Orbitel Communications is looking for an energetic person who is willing to work hard and grow with our company. The Customer Sales and Service Representative will be responsible for the...


  • Tucson, United States Pollard Banknote Limited - Arizona Full time

    Job DescriptionJob DescriptionLOCATION: Tucson Lottery OfficeSCHEDULE: TBDCUSTOMER SERVICE REPRESENTATIVEPollard Banknote is seeking highly driven, customer focused Customer Service Representatives to work on the Arizona Lottery Account.Under the direction of the Customer Service Manager, the Customer Service Representative will perform a variety of tasks....


  • Tucson, United States Arizona Veterinary Dental Specialists (Tucson) Full time

    **AZ Veterinary Dental Specialists Tucson is now hiring a full-time Veterinary Customer Service Representative to join their AMAZING team!** - Give 100% - Being a positive, friendly team member - Delivering excellent customer service while multi-tasking - A work culture where each patient and team member are treated with integrity and compassion - Continuous...


  • Tucson, United States Schurz Communications Full time

    Signing Bonus $1000!!Have you been looking for a challenging job with opportunities for growth and great benefits? Then at Orbitel Communications we have the job for you! Our Customer Sales and Service Representatives are responsible for customer service experience related to services for video, high speed internet and telephone for residential and...


  • Tucson, United States Orielly Full time

    **Customer Service Representative** If putting a smile on someone's face puts one on yours, you belong on our team. We seek confident, compassionate, and positive people to help assist our customers. Prior insurance knowledge not required. Primary Responsibilities: * Ensures each Client receives outstanding service * Participates, and supports, agency...


  • Tucson, Arizona, United States Neighborly Full time

    Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by leading magazine among its "Franchise 500," Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and...