![Lancaster County Motors Subaru](https://media.trabajo.org/img/noimg.jpg)
Express Service Advisor
3 months ago
The Express adviser will interact with customers about necessary service for routine maintenance. The Express Advisor will discuss with customers about inspection results, recommend corrective procedures, and prepare work orders for needed repairs. When work is completed on vehicles the Express Advisor will create repair orders showing time, cost, labor and a brief written description of the problem on the repair order then explain the work performed and the charges to the customer. Express Advisors will also handle customer complaints.
**Job Duties Include**:
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Writes up customer’s vehicle needs accurately and clearly on repair order.
- Refers to service history, inspect vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Establishes “promised time”.
- Obtains customer’s signature on repair order; provides customer with a copy.
- Establishes customer’s method of payment. Obtains credit approval if necessary.
- Notifies dispatcher of incoming work.
- Checks on progress of repair. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
- Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
- Keeps service department forms, menus and pricing guides up-to-date.
- Explains completed work and all charges to customers.
- Implements a quality control process to eliminate comebacks.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Maintains a professional appearance.
- Keeps work area clean.
- Other duties as assigned.
We have other current jobs related to this field that you can find below
-
Service Advisor
3 months ago
Lancaster, United States Transteck, Inc Full timeJob DescriptionJob DescriptionTransteck, Inc has an immediate opening for a Service Advisor at our Freightliner of Lancaster dealership located in Lancaster, PA. If you possess the skills and experience we are looking for please apply below and you will be contacted by one of our hiring managers.Description for the Service Advisor:The successful candidate...
-
Service Advisor
2 days ago
Lancaster, United States Meineke - 2064 Full time $800 - $1,000Job DescriptionJob DescriptionBenefits:Employee discountsBenefits/PerksCompetitive CompensationCareer AdvancementTraining and DevelopmentComprehensive Benefits PackageEmployee DiscountsPositive Work EnvironmentLocally-OwnedCutting-Edge Tools and Equipment:Work-Life BalanceJob SummaryWe are looking for a Service Advisor to join our team. The ideal candidate...
-
Automotive Service Advisor
3 weeks ago
Lancaster, United States The Faulkner Automotive Group Full timeJob DescriptionJob DescriptionThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer...
-
Automotive Service Advisor
1 month ago
Lancaster, United States The Faulkner Automotive Group Full timeJob DescriptionJob DescriptionThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer...
-
Automotive Service Advisor
5 days ago
Lancaster, United States The Faulkner Automotive Group Full timeJob DescriptionJob DescriptionThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer...
-
Financial Advisor
3 weeks ago
Lancaster, United States Edward Jones Full timeJob OverviewIf you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and...
-
Financial Planning Sr Advisor
2 months ago
Lancaster, United States Citizens Full timeJob DescriptionDescriptionCitizens Private Wealth headquartered in Westchester, New York, with 13 regional offices across the country, is a leading wealth management firm. For more than three decades Clarfeld’s team of CFAs, CPAs, attorneys, and CFP®s provide full investment and wealth management services; comprehensive income tax and estate tax planning,...
-
Financial Advisor
3 months ago
Lancaster, Pennsylvania, United States LPL Financial Full timeYour career path should lead to real opportunity LPL Financial partners with banks to offer a complete menu of financial services to bank clients. This employment opportunity at Citizens & Northern Bank in Lancaster, PA would allow you to join the Investment Program at Citizens & Northern Bank as a Financial Advisor associated with LPL Financial. Under this...
-
MassMutual Financial Advisor
4 weeks ago
Lancaster, United States uFinancial Group Full timeJob DescriptionJob DescriptionAre you looking for tons of autonomy with building your practice? Do you desire the ability to be an entrepreneur but not have to deal with the headaches of processing business? Are you looking to grow your business with a top 5 independent broker/dealer?Our advisors choose to partner with MassMutual to give our clients an open...
-
Beauty Advisor
2 months ago
Lancaster, United States Sephora Full timeJob ID: 250980Store Name/Number: PA-Lancaster (0146)Address: 319 Park City Center, Lancaster, PA 17601, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...
-
Sales Associate
3 months ago
Lancaster, United States express Full timeResponsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience ...
-
CDL-A Truck Driver
3 weeks ago
Lancaster, United States Whiteline Express Full timeWhiteline Express is Now Hiring Experienced* CDL-A OTR Truck Drivers! Home Most Weekends - $2,500 Sign-on Bonus! (*Manual Transmission Experience Required) Whiteline Express, Ltd., headquartered in Plymouth, MI, was founded in 1983 to provide value-added services for our affiliated companies. We were built on a foundation of safety, service, and...
-
Tax and Accounting Advisor, CPA Firm
3 weeks ago
Lancaster, United States RES Consultant Group Full timeCPA firm providing tax, business and financial advisory services is looking for an Accounting and Tax Advisor to join the team. Office is located in Columbus, OH. Job Description The Accounting and Tax Advisor will be passionate about delivering quality solutions that make a difference in the personal lives and businesses he/she serves professionally. The...
-
Customer Experience Specialist
2 months ago
Lancaster, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Tax and Accounting Advisor, CPA Firm
3 months ago
Lancaster, United States RES Consultant Group Full timeJob DescriptionJob DescriptionCPA firm providing tax, business and financial advisory services is looking for an Accounting and Tax Advisor to join the team. Office is located in Columbus, OH.Job DescriptionThe Accounting and Tax Advisor will be passionate about delivering quality solutions that make a difference in the personal lives and businesses he/she...
-
Tax and Accounting Advisor, CPA Firm
5 days ago
Lancaster, United States RES Consultant Group Full timeJob DescriptionJob DescriptionCPA firm providing tax, business and financial advisory services is looking for an Accounting and Tax Advisor to join the team. Office is located in Columbus, OH.Job DescriptionThe Accounting and Tax Advisor will be passionate about delivering quality solutions that make a difference in the personal lives and businesses he/she...
-
Tax and Accounting Advisor, CPA Firm
3 months ago
Lancaster, United States RES Consultant Group Full timeJob DescriptionJob DescriptionCPA firm providing tax, business and financial advisory services is looking for an Accounting and Tax Advisor to join the team. Office is located in Columbus, OH.Job DescriptionThe Accounting and Tax Advisor will be passionate about delivering quality solutions that make a difference in the personal lives and businesses he/she...
-
RV Service Technician
1 month ago
Lancaster, United States Specialty RV Sales Full timeJob DescriptionJob DescriptionService Technician – Recreational VehiclesRV techs know a little bit about everything—electrical, plumbing, carpentry, flooring, etc. If you can do any one of these, we’ll teach you the rest! To get started as a new RV tech in our dealership, you don’t need specific RV experience. But you do need to be handy, dedicated,...
-
School Bus Driver
2 days ago
Lancaster, Pennsylvania, United States National Express Full timeHiring Immediately - No Experience Necessary - Training Provided Starting Pay Rate: $21.00/Hour TELL OR BRING A FRIEND Location: 739 College Avenue, Lancaster, OH 43130 School Bus Driver Getting students to school safely, on time, and ready to learn is what we do. We work tirelessly to ensure the peace of mind of those who have entrusted their children to...
-
School Bus Driver
5 days ago
Lancaster, United States National Express Remote Work Freelance Full timeHiring Immediately - No Experience Necessary - Training Provided Starting Pay Rate: $21.00/Hour TELL OR BRING A FRIEND! Location: 739 College Avenue, Lancaster, OH 43130 School Bus Driver Getting students to school safely, on time, and ready to learn® is what we do. We work tirelessly to ensure the peace of mind of those who have entrusted their children to...