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Organ Transport Driver

3 months ago


Tempe, United States Trinity Air Medical Full time

I. Policy Reporting Relationships

The Driver reports to the Ground Transportation Supervisor.

II. Basic Function

Driving for Trinity Air Medical (TAM) means being at the forefront of an operation that saves lives every day. TAM drivers are responsible for providing outstanding customer service to surgical teams. Drivers also perform timely pick-ups and drop-offs of samples, specimens, and human organs and maintenance of the office and fleet at TAM. TAM is a 24/7 operation that provides a critical service to the organ donation and transplantation community. The role of the driver is critical in ensuring the organization’s ability to carry out its mission in service to Organ Procurement Organizations (OPO’s) and Transplant Centers.

**Schedule**:
2-3 24 hour on call shifts per week.

The schedule could include weekend days.

**Compensation**:
$20 per hour

$21 per hour for Code-3 Driver.

$50 on-call bonus per 24 hour shift

III. Essential Functions

**A. Expectations**:
a. The driver will be expected to report to the Ground Transportation Supervisor for day-to-day operations.

b. Provide professional ground transportation for TAM customers.

c. Team transport
- the driver will be asked to provide ground transportation for customers to/from hospitals and airports. It is expected that the driver attends to all needs of the team including catering requests, providing en-route snacks/drinks, and delivering door-to-door safely and efficiently.

d. Specimen transport
- the driver will be asked to pick up and deliver blood specimens/organs/scans to hospitals and laboratories. It is expected that the driver is on time, handles the specimen with the utmost care, and delivers to the proper delivery station.

e. OPO deliveries
- the driver will be asked to pick up and deliver items, equipment, paperwork, and other necessities to and from donor headquarters and hospitals. It is expected that the driver is on time, handles cargo with the utmost care, and delivers to the proper delivery station.

f. TAM business
- the driver will be asked to perform daily driving functions for TAM- driving guests, servicing vehicles, picking up equipment, special events, etc.

B. Vehicle Operation and TAM responsibilities

a. The driver will demonstrate a good working knowledge of all vehicles.

b. The driver will be expected to obey all traffic laws and operate all vehicles in a safe manner.

c. The driver will be expected to perform daily vehicle and facilities inspections compliant with processes outlined by Ground Transportation Supervisor.

d. The driver will be expected to perform all office duties outlined by the
Ground Transportation Supervisor (cleaning of bay/vehicles, trashes, shift pass-off, etc).

e. Documentation and communication

f. The driver will be expected to maintain communication with logistics coordinators during any job function, alerting them to any delays, vehicle issues, or customer issues.

g. The driver will be expected to keep their status up to date at all times during any job function. This includes commenting/documenting any special instructions or scenarios.

h. The driver will be expected to report any issues regarding fleet to the appropriate supervisor.

C. On Call driving

a. The driver will be expected to respond to logistics coordinators in no more than 10 minutes if contacted for check-in or a job function.

b. The driver will be expected to have an appropriate full uniform/shoes with them in the event they are not responding from home.

c. The driver will be expected to always have a working cell phone/in-service contact number. This includes remaining in areas with full cell coverage and the ability to respond.

d. The driver will be expected to communicate any issues/delays with performing calls at any given time of the day (appointments, late coming off a second job, etc).

D. Other

a. The driver will be expected to show up well rested and able to drive continuously for the duration of the shift without putting themselves or passengers at risk.

b. The river will be expected to be well groomed and maintain professional presentation per TAM uniform policy.

d. Driver must demonstrate an ability to make effective decisions.

e. Strong interpersonal skills and an ability to critically problem solve.

f. Adheres to all policies and procedures to ensure a high level of service.

g. Adheres to all documentation requirements for TAM customers.

h. Participates in ongoing training and development.

i. Must develop a basic understanding of OPO and transplant center language as well as aviation and ground language.

j. Regular attendance at departmental meetings is required.

k. Demonstrates TAM core values at all times.

l. Represents TAM brand in a positive manner in all external communications.

m. Contribute to the success and performance of the team and organization by achieving key performance metrics.

n. Perform other duties as assigned.

IV. Qualifications

**A. Education/Experience**

a