Medical Office Receptionist

2 weeks ago


Tomball, United States Northwest Houston Heart Center Full time

Job Summary:
We are seeking a skilled and professional Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional customer service to patients and visitors, managing phone systems, scheduling appointments, and ensuring the smooth operation of the front desk.

**Duties**:

- Greet patients and visitors in a friendly and welcoming manner
- Answer phone calls and inquiries, directing them to the appropriate department or individual
- Schedule patient appointments and maintain the appointment calendar
- Verify patient information and insurance details
- Collect co-pays and process payments
- Maintain patient records in compliance with HIPAA regulations
- Assist with medical administrative support tasks as needed
- Coordinate with medical staff to ensure efficient patient flow
- Handle patient inquiries and provide accurate information about services offered
- Maintain cleanliness and organization of the reception area

**Experience**:

- Previous experience working in a cardiology medical office or similar setting is preferred
- Familiarity with eClinicalWorks or other electronic medical record systems is a plus
- Knowledge of medical terminology and procedures is beneficial
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively

We offer competitive pay based on experience.

Pay: $15.35 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Life insurance
- Opportunities for advancement
- Retirement plan

Healthcare setting:

- Clinic
- Outpatient

Medical specialties:

- Cardiology

Schedule:

- 8 hour shift
- Monday to Friday
- No nights

People with a criminal record are encouraged to apply

**Experience**:

- Customer service: 1 year (required)
- Medical terminology: 1 year (required)
- Computer skills: 1 year (required)

Ability to Commute:

- Tomball, TX 77375 (required)

Ability to Relocate:

- Tomball, TX 77375: Relocate before starting work (preferred)

Work Location: In person



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