IT Support Specialist

3 weeks ago


Manassas, United States Fiber Network Services Inc Full time

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown Castle, Segra, Suddenlink, Windstream, and RCN in the State of Virginia, West Virginia, Maryland, North Carolina, Vermont, New Jersey and Washington D.C., we are a trusted resource for cabling and maintaining high-speed internet connectivity via fiber optic and Coaxial systems.

**Responsibilities**:

- Provide technical support and troubleshooting for computer hardware, software, and network-related issues
- Tracking, configuring, and maintaining computer systems and software
- Set up and troubleshoot VPN connections for remote users
- Respond to user inquiries and provide excellent customer service
- Collaborate with team members to resolve complex technical problems
- Document and track support tickets using ticketing systems such as Remedy or Jira
- Assist with LAN administration and network troubleshooting
- Conduct software troubleshooting and provide guidance to users
- Perform desktop support tasks including software installations, upgrades, and repairs

**Skills**:

- CompTIA A+ Certification is preferred
- Strong technical knowledge of Windows operating systems
- Proficiency in software troubleshooting and problem-solving
- Experience with computer hardware installation, configuration, and maintenance
- Familiarity with VPN setup and troubleshooting
- Excellent customer service skills with the ability to communicate technical information to non-technical users
- Knowledge of LAN administration and network troubleshooting
- Familiarity with ticketing systems such as Remedy or Jira

Location: Manassas, VA In Person

**Salary**: $50,000.00 - $80,000.00 per year

**Benefits**:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance



  • Manassas, United States TruTeam, Inc. Full time

    Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time manag Support Specialist, Operations, Specialist, Operation, Support Professional, Manufacturing, Construction,...


  • Manassas, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionNew Job Opportunity - Supportability Engineering Specialist:New and exciting job opportunity with a client based out of Manassas, VA. Looking to hire a Supportability Engineering Specialist with at least 4+ years of prior related professional experience with Reliability Analysis of hardware in development - Level of Repair...


  • Manassas, United States Clientmind, Inc. Full time

    Job DescriptionJob DescriptionDesktop IT & Technical Support Specialist Clientmind Recruiting is searching for a Desktop IT and Technical Support Specialist for a satellite innovation company in Manassas, VA. This organization develops military-grade Iridium satellite modems and tracking terminals, as well as secure geolocation solutions for the defense,...


  • Manassas, United States Clientmind, Inc. Full time

    Job DescriptionJob DescriptionDesktop IT & Technical Support Specialist Clientmind Recruiting is searching for a Desktop IT and Technical Support Specialist for a satellite innovation company in Manassas, VA. This organization develops military-grade Iridium satellite modems and tracking terminals, as well as secure geolocation solutions for the defense,...


  • Manassas, United States Merge IT Full time

    Our enterprise-level client in Manassas, VA, has a need for a Commvault Support Engineer. Please see below for full details—Job Notes:--12+ month contract / extendable and likely to go perm with good performance.--Onsite in Manassas, VA three days per week.--Drug & Background check required.Overview :This position involves providing on-site and remote...


  • Manassas, United States Merge IT Full time

    Our enterprise-level client in Manassas, VA, has a need for a Commvault Support Engineer. Please see below for full details—Job Notes:--12+ month contract / extendable and likely to go perm with good performance.--Onsite in Manassas, VA three days per week.--Drug & Background check required.Overview :This position involves providing on-site and remote...


  • Manassas, United States Northern Virginia Family Service Full time

    Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS' breadth, depth and scope of services offer the resour Support Specialist, Specialist, Support, Support Professional, Business Services


  • Manassas, United States Northern Virginia Family Service Full time

    **MULTIPLE OPENINGS**: Working at **Northern Virginia Family Service** (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life,...


  • Manassas, United States At Home Stores LLC Full time

    Job Description $15.00-17.00/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer's experience. Key Roles and Responsibilities Provides...


  • Manassas, United States Northern Virginia Family Service Full time

    Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully...


  • Manassas, United States Northern Virginia Family Service Full time

    Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS' breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully...


  • Manassas, United States ATCC Full time

    Overview Ready to shape the future of science and global health? ATCC, a pioneer in biomaterials manufacturing, is seeking a Senior Sales Support Specialist for a flexible hybrid role working 1-2 days per week in the office.  Days in office are feasible in either Gaithersburg, MD or Manassas, VA.  In this role, you will serve as the primary point of...


  • Manassas, United States ATCC Full time

    Overview Ready to shape the future of science and global health? ATCC, a pioneer in biomaterials manufacturing, is seeking a Senior Sales Support Specialist for a flexible hybrid role working 1-2 days per week in the office.  Days in office are feasible in either Gaithersburg, MD or Manassas, VA.  In this role, you will serve as the primary point of...


  • Manassas, United States Didlake Full time

    Job DescriptionStarting pay is $29.00/hr plus eligibility for incentive pay!Must be fluent in both English and Spanish.The Employment Specialist III provides support, assistance, and guidance to individuals with disabilities that will enable the individual to develop skills and enhance their ability to fully engage with their community specifically through...


  • Manassas, United States Intercept Health Full time

    Job DescriptionJob DescriptionDay Support Specialist - Youth QuestNow offering a $2000 sign on bonus.Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and meet the service needs...


  • Manassas, United States Intercept Health Full time

    Job DescriptionJob DescriptionDay Support Specialist - Youth QuestNow offering a $2000 sign on bonus.Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and meet the service needs...

  • Supply Specialist

    2 weeks ago


    Manassas, United States Gromelski & Associates, Inc. Full time

    Supply Specialist Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and...

  • Supply Specialist

    2 weeks ago


    Manassas, United States Gromelski & Associates, Inc. Full time

    Supply Specialist Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and...


  • Manassas, United States Geologics Corporation Full time

    **Role: Supportability Engineering Specialist** **Client: Defense-Aerospace** **Salary: $50-55/hr W2, non-benefited** **Length: Long-term** **Location**:Manassas, VA** **Must be a United States Citizen to apply.** **Responsibilities**: - Develop engineering documentation including Level of Repair Analysis (LORA), Sparing Recommendations, Reliability,...


  • Manassas, United States United Subcontractors Inc Full time

    We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, you'll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity. Job Description Searching for an energetic operational support professional who enjoys wearing...