Customer Service Rep

3 weeks ago


Jurupa Valley, United States DC Logistics LLC Full time

**DC Logistics**

With years of experience, a dedicated staff, and up-to-date technology, DC Logistics has an extensive profile of services readily available that include Warehousing and distribution, full truckloads, less-than-truckloads, custom invoicing and auditing, optimization, and engineering solutions, as well as packaging and shipping supplies. Our experience, complete understanding of the market, and outstanding carrier relationships, allow DC Logistics to tailor its services to fit customer’s needs. DC Logistics provides a “service first” attitude with integrity and reliability; always striving to exceed the expectations of all customers.

**Benefits**:
Health, Dental and Vision insurance. DC Logistics contributes 75% towards cost of employee and dependents.

401(k) plan with matching contributions at 25% of your first 6% deferral rate

Company paid Life and AD&D insurance policy of $50,000

Voluntary medical and dependent care flexible spending accounts Voluntary employee, spouse, and child life and AD&D insurance plans

Vacation days

Sick days

Holidays

**Requirements**:

- 2+ years of experience in consulting, continuous improvement, data analytics or similar.
- 2+ years of experience on customer service with LTL Logistics transportation and 3PL services knowledge.
- Strong analytical and data modeling skills.
- Process all necessary paperwork for the daily operation and follow through to resolution.
- Excellent verbal and written communication skills
- Provides administrative support to busy dispatch/operations team.
- Answers incoming calls and routes to appropriate department or assists drivers as needed.
- Compile, sort, copy and file records of all office activities, business transactions and other activities

**Qualifications**
- 2+ Years - Experience in Transportation Field or similar environment
- 2+ Years - Computer literacy - utilizing Microsoft office suite
- 2+ Years
- Experience working in a professional office environment.
- High School Diploma. Bachelor’s Degree a plus.



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