Receptionist

2 weeks ago

Wheaton, United States Wyndemere Full time

Wyndemere Senior Living is seeking a **Front Desk Receptionist **in Wheaton, IL.

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

**Shift**:
**Full-time 2nd Shift Mon, Tues, Thus, Fri, and every other Sat and Sun from 3pm-11pm**

**Part-time 2nd Shift 3 weekends/ **month Saturday and Sunday 2-8 and Wednesday, Thursday and Friday 4-8**

**Responsibilities**:

- Greets, directs and assists residents and guests as needed. Enlist assistance of staff or leadership as appropriate.
- Answers the telephone in a professional manner; takes accurate and complete messages; directs calls to appropriate staff members.
- Provides general information to walk-ins; contacts Marketing Representative or tour guides as needed.
- Provides concierge services to residents, including bus reservations, postal assistance, copying and faxing as requested.
- Sorts and distributes mail and faxes. Documents receipt and distribution of packages.
- Documents distribution and return of Maser keys; monitors visitor sign-in and resident sign-out.
- Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.

**Skills**:

- One year experience in an office setting and dealing with the public.
- Typing and experience with other business machines.
- Must be able to handle a multiplicity of routine tasks, follow specific instructions carefully and general instructions completely.
- Able to communicate effectively both orally and in writing.

nonclinical

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