Warranty Administrator

3 weeks ago


Austin, United States HTS Engineering - Heat Transfer Solutions Full time

Job Summary:
We are seeking a detail-oriented Warranty Administrator to join our team. The Warranty Administrator will be responsible for managing and processing warranty claims, ensuring compliance with warranty policies, and providing excellent customer service.

**Duties**:

- Process warranty claims accurately and efficiently
- Communicate with customers regarding warranty issues and resolutions
- Maintain detailed records of warranty claims and repairs
- Coordinate with manufacturers to resolve warranty-related issues
- Ensure compliance with warranty guidelines and policies
- Provide support to the service department in handling warranty matters

**Skills**:

- Strong attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize workload effectively
- Knowledge of automotive or equipment warranties is a plus

Pay: $20.00 - $25.36 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person

**Experience**:

- Computer skills: 1 year (preferred)

Ability to Commute:

- Austin, TX (required)

Ability to Relocate:

- Austin, TX: Relocate before starting work (required)

Work Location: In person



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