Customer Enrollment Team Member

4 weeks ago

Sacramento, United States C and S Concepts Full time

We are expanding rapidly across Sacramento, so we are looking for additional Customer Enrollment Team Members to help manage our growing client needs and assist both new and existing customers with the best products and services available. Our open opportunity as a Customer Enrollment Team Member is a chance to get a foot in the door with a leading telecommunications company. Our Customer Enrollment Team Member helps low-income families establish what program services are the best fit for them. Together, our solutions impact the everyday lives of community members. Join our mission to strengthen our community and deliver the best customer experience possible.

**Essential Duties and Responsibilities As A Customer Enrollment Team Member**:

- Enthusiastically educate customers about our program, services, and products to ensure they are fully informed
- Build trust with customer accounts through open and interactive communication
- Maintaining necessary logs, lists, records, and current documentation required for new and existing account enrollments
- Answer questions from sales staff and customers regarding products and orders using information available
- Follow the enrollment eligibility criteria and process policy at all times
- Work collaboratively with fellow Customer Enrollment Team Members to deliver the best customer experience and drive revenue sales to achieve client goals

**Qualifications we look for in a Customer Enrollment Team Member**:

- Prior experience in sales, customer service, management, leadership, or community outreach position
- Passionate about identifying solutions to better the customer experience
- Strong, active listening and presentation abilities
- Driven and thrives in a fast-paced environment
- Ability to work in a fast-paced, customer-facing environment while maintaining professionalism at all times
- Ability to maintain a high level of productivity under mínimal supervision
- High school diploma or equivalent

**Customer Enrollment Team Member Will Have**:

- Major holidays off
- Diverse and inclusive company culture
- Advancement in a company that thrives on giving back and making a positive impact
- Company-funded trips and events to enhance team camaraderie
- Excellent management staff focused on developing your professional career

Pay: $700.00 - $1,200.00 per week

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person

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