Quality Assurance Analyst

3 weeks ago

Albany, United States UNIVERSAL Technologies Full time

**Position**: The Analyst will provide quality assurance and quality improvement support including but not limited to policy and procedure reviews, patient chart reviews, documenting findings, and developing and reviewing comprehensive re-designation final reports for all health homes across New York State.

**WHO WE ARE**:
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise systems that significantly improve our clients IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

The pride in the services we provide and the accessibility and flexibility we provide to employees are what make Universal Technologies stand out from the rest We hope to propel your IT career to the next level and excite our employees with new and challenging projects.

**WHAT WE OFFER**:
Our W2 employees can expect the following benefits:

- Competitive pay
- Health/Dental Insurance
- Group Life Insurance
- 401K
- HSA/FSA
- Pre-Tax Transportation Program
- Generous Paid Time Off/Holiday Policy

**MANDATORY SKILLS/EXPERIENCE**:

- A minimum of a bachelor’s degree in Public Health, Social Work, Healthcare with at least 2 years of related experience is required. An equivalent combination of advanced education, training, and experience will be considered.
- Working knowledge of Health Homes Redesignation program, including a good understanding of the redesignation process and requirements.
- Experience working with New York State Health Care Systems such as eMedNY, CANS-NY, UAS-NY, Medicaid Health Homes, Medicaid Managed Care Organizations (MMCOs), or other related systems/programs/organizations.
- Process oriented and results-driven work strategy.
- Ability to work with and relate to staff and demonstrate active listening skills.
- Ability to foster teamwork with all levels of management and staff.
- Ability to work well independently and within a team.
- Exceptional Customer Service relationship techniques, including superior verbal and written communication skills.
- Excellent accuracy and attention to detail.
- Experience in meeting deadlines and adhering to strict standards.
- Process oriented and results-driven work strategy.

**SCOPE OF SERVICES**:

- Review and evaluate assigned health home charts to determine compliance based on state and federal requirements.
- Document review findings utilizing the processes provided.
- Prepare for and attend internal meetings to discuss review findings.
- Conduct Quality Assurance reviews on completed charts to ensure accuracy of data collected.
- Maintain internal resources utilized during the re-designation process.
- Synthesize and summarize data obtained from the Case Management Agency survey.
- Review and prepare audit tools for upcoming designation reviews.
- Analyze current processes and procedures to develop recommendations to increase efficiency.
- Collaborate with technical advisors to develop enhancements to audit tools and technology.
- Develop training materials to educate state agency staff on new processes and procedures.
- UNIVERSAL Technologies is an Equal Opportunity Employer._

**Job Types**: Full-time, Contract

Pay: $50.00 - $70.00 per hour

Application Question(s):

- Do you have a valid Driver's License?
- Do you have experience working with New York State Health Care Systems such as eMedNY, CANS-NY, UAS-NY, Medicaid Health Homes, Medicaid Managed Care Organizations (MMCOs), or other related systems/programs/organizations?

**Education**:

- Bachelor's (required)

**Experience**:

- Health Homes Redesignation program: 2 years (required)
- New York State Health Care Systems: 2 years (required)

Ability to Commute:

- Albany, NY 12207 (required)

Work Location: Hybrid remote in Albany, NY 12207

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