Event Supervisor

1 month ago

Walnut Creek, United States LAZ Parking Full time

**The Details**

**Location**: Walnut Creek, CA

**Position**: Event Supervisor for the City of Walnut Creek

**Pay Rate**: $22.00/ hour

**Hours Available**:Full-time hours available - Schedule - Tuesday-Sunday 12pm to 8:30pm (hours may tend vary based on event schedule)

**Requirements**: Must have at least 2 years worth of supervisor experience and have a flexible schedule.

**The Spirit of the Position**:

- Ensures staff adheres to rules of conduct, policies and procedures.
- Supervises, mentors, and trains staff on day-to-day activities.
- Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can
- do attitude, and willingness to help at all times.
- Assist customers over intercom system, in lobbies, lanes, and in the parking office.
- Responsible for running any reports related to daily revenue, credit cards, garage data or other reports requested by management
- Assists with periodic training as needed.
- Assists with creation of weekly garage schedule. - Resolves customer service issues or questions as needed.
- Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Accept monthly and debit payments and process credit cards.
- Other related duties as assigned

**Experience**:

- Supervisory experience is preferred but not required.
- Strong customer service experience.
- Parking industry experience is required.

**Skills**:

- Ability to communicate professionally and effectively.
- Ability to speak, read, and comprehend the English language.
- Must be open to feedback, differing opinions and other points of view.
- Demonstrates a sense of urgency and timeliness.
- Demonstrate the ability to seek improvement.
- Excellent teambuilding and interpersonal skills.

**Physical Demands**:

- Ability to lift, push and pull at least 25 pounds. - Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
- Willingness to work in the elements
- heat, wind, snow, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

This Employer participates in E-Verify.

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