Recruiter

2 weeks ago

Fort Myers, United States Community Resource Network of Florida, LLC. Full time

Community Resource Network of Florida is seeking a highly motivated, goal-oriented recruiter for a full-time position. This is a part remote, part in-office position.

Community Resource Network of Florida (CRN) is committed to helping Individuals with intellectual and developmental disabilities (I/DD) achieve their highest level of independence and live their best lives. We are the premier provider of in-home services in SW and Central Florida.

The **Recruiter**/ Care Coordinator** is the go-to contact person and works on a team to ensure that each Individual receives the care they need in a person-centered approach.

Please note**:this position requires fluency in Spanish and English.**

**ESSENTIAL FUNCTIONS**
- ** Recruiting**
- Recruits Direct Service Professionals (DSP) to work in a contract capacity with CRN and Individuals served. Sources and posts ads to generate Independent Contractors.
- Communicate governmental requirements to potential DSP’s considering a contract agreement with CRN.
- Communicate and train DSP contractors on Electronic Visit Verification and other documentation systems used to verify services provided to Individuals.
- Attend community events, job fairs, local meeting locations to generate interest and attract potential DSPs to work in contract agreement with CRN.
- ** Customer Service & Client Relations**
- Build relationships with Individuals/families, Waiver Support Coordinators, Agency for Persons with Disabilities (APD), Department of Children and Families, and nurse coordinators.
- Reviews and analyzes assigned Individuals' Support Plan to ensure understanding of Individual’s specific needs.
- Acts as liaison between the Individual receiving services/ their families and the DSP to ensure satisfaction.
- Conduct intake interviews with Individuals/families to gain thorough understanding of their specific care needs.
- Handles calls from both DSP and families to address concerns and questions.
- Consult with DSP and Individuals as needed.
- ** Administration**:

- Retrieve and record notes regarding Individual’s concerns, medical updates or other changes to their care needs.
- Communicates updates to DSPs on processes for working in a contract capacity.
- Maintains confidentiality in all communication; specifically protecting PHI of Individuals receiving services.
- Ensure proper documentation protocol to mitigate fraudulent activity.

**REQUIREMENTS**
- High School diploma or equivalent, college course work preferred
- 1 year in a supervisory or management role, preferably in a health care setting.
- Min. 1-year direct customer service, via telephone or face-to-face
- Min. 6 months screening/recruiting and hiring responsibility
- Must pass Level II Background screening.
- Valid state driver’s license
- ** Fluency in Spanish and English required.**

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