Bartender

As a Bartender, you ensure consistent drink quality by preparing orders in a short period of time and in accordance with recipes and guidelines established by the Food and Beverage department. You will also maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service.
- Ask for ID from any guests that appear to be under the age of 30
- Accurately prepare drinks, according to established company recipes and presentation
- The ability to free pour a ¼ oz., ½ oz., ¾ oz., 1 oz., 1-1/4 oz., 1-1/2 oz and 1-3/4 oz. shots with consistent proficiency
- Ask if the guest has ever been to an Arooga’s before
- Takes drink orders, suggesting specialty drinks, non-alcoholic beverages, soft drinks, etc.and delivers them promptly and accurately to each guest
- Offers every guest a menu
- Explains Arooga’s versus regular restaurants
- Asks the required wing questions
- Responsible beverage service
- Suggests an appetizer and delivers it promptly (if ordered)
- Suggests add-on sides, salads, and soups
- Knows Arooga’s menu thoroughly and accurately, answers any questions a guest might have about menu items and preparation options
- Checks back with the guests within two (2) minutes to make sure everything is prepared to their satisfaction. At lunch - check back, check down
- Without being intrusive, observes when drinks need to be refilled or dishes need to be cleared
- Enters all food and drink items at the POS station, ensuring all items are entered accurately
- Presents the check and picks up the payment in a timely fashion. Makes correct change and/or completes the proper charge card procedure
- Pre-bus bar by clearing all food items
- Resolves any guest complaints immediately unless a Manager is required to assist with a guest. Exercises judgment in the most appropriate way to satisfy the guest and recover flawlessly
- Advises the Manager immediately of any guest complaints and how the issue was resolved.
- Observes other bar stations and service bar printer and pitches in when needed
- Completes any other duties assigned by a Manager
- Weekend, evening and holiday work is required