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Cashier/customer Service 3rd Shift

4 months ago

Mountain Top, United States Onvo Travel Plaza Full time

**Job Summary**

**Customer Service**

Greets every customer in a quick and courteous manner. Provides a pleasant shopping experience for all customers and responds to customer inquires in a timely fashion. Handles all customer complaints according to company policies and procedures. Develops and maintains product knowledge and provides customers with product recommendations.

**Cash Handling**

General knowledge of all point of sale equipment. Processes customer sales accurately and efficiently in compliance with company policies and procedures. Performs till balancing as per company procedures at the start and end of each shift. Ensures cash drawer levels are maintained in compliance with company policies and procedures.

**Stock Control**

**Security & Loss Prevention**

Maintains full control of the store and its contents at all times using prevention techniques as per company to minimize loss (i.e. drive offs or retail theft etc). Follows company policies and procedures for securing the premises upon end of day closure.

**Cleanliness**

Maintains a high standard of cleanliness. Cleans in accordance with the Liberty’s/brand specific sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, counters, tables and service equipment. Cleans the customer service area by removing trash, cleaning restrooms and the parking lot.

**Teamwork & Communication**

Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps other associates in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to GM in a timely manner.

**Occupational Health & Safety**

Performs all duties in a safe and responsible manner to assure workers, customers, suppliers/contractors and the environment are not at risk. Comply with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Liberty safety initiatives.

**Requirements**:

- Must be at least 16 years of age.
- Ability to read, write and speak English language.
- Physically capable of standing for long hours.
- Pass background check.
- Must be able to pass a “Class C” operator certification.

**Disclaimer**:
The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Evening shift
- Night shift
- Overnight shift

Weekly day range:

- Weekends as needed

Work Location: In person