Marketing Coordinator

3 weeks ago

Williamsburg, United States Brookdale Chambrel Williamsbrg Full time

Job Details:
Join the Brookdale Chambrel Williamsburg team today
- 338 unit Assisted Living, Memory Care and Independent Living Community nestled in the charming historic town of Williamsburg, Virginia. Williamsburg is known for its beautifully reserved colonial architecture and living history of museums.
- Bus-line accessibility
- Jeans Day Fridays
- Monthly Associate Recognition

Overview:
**_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_**

**Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)**

**Make Lives Better Including Your Own**.

If you want to work in an environment where you can become your best possible self, join us You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

- Tuition Reimbursement
- Pet Insurance
- Adoption Reimbursement Benefits
- Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

**Responsibilities**:
Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.
- Provides marketing support to the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals. Provides administrative support for the Sales Department. Attends daily sales meetings.
- Communicates daily with community sales leader and other key associates regarding the status of all prospective move-ins. Utilizes the sales systems to record pre-residency steps and to facilitate communication.
- Serves as liaison between new resident and community by coordinating the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents.
- Coordinates with maintenance and operations on unit turn over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline.
- Assists community sales leader in scheduling and executing on events including lead generation and lead advancement events and maintaining and organizing RSVP lists for events.
- Ensures sales office is stocked with marketing information and move-in packets. May request and order marketing materials through company systems.
- Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and community sales leader.
- May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system.
- Maintains office “hot board” and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader.
- Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards. Ensures accurate information is input into systems (e.g., Artiva, SMS, etc.).
- This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor._

Qualifications:
**Education and Experience**
- High school diploma or General Education Degree (GED) required.
- A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service is required.
- Additional education can be substituted for years of experience.

**Certifications, Licenses, and Other Special Requirements**
None

**Management/Decision Making**
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

**Knowledge and Skills**

**Physical Demands and Working Conditions**
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands

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