Delivery Driver

3 weeks ago

Los Angeles, United States UpNorth Distribution Full time

**Department**: Operations

**Employment Classification**: Hourly; Non-Exempt

**Job Type**: Full-time

**Pay**: $18-$24/hour

**Requirements**: Must be 21 years of age or older, pass a background check and have a valid CA Driver's License with clean DMV Record. Must be able to speak, read, write and understand English at the level of a high school student. Must be able to legally work in the United States. Workdays may last around 12 hours depending on delivery location, travel distance and needs of the company.

**Summary**

An UpNorth Delivery Driver must be motivated, detail oriented and reliable to provide the highest level of customer service to our customers. Using company vehicles, our drivers are responsible for delivery of cannabis products, calling customers, collecting payments, and managing assigned inventory. Along with driving, occasionally, assistance is needed in the warehouse.

This is the perfect job for someone who has excellent time management skills and enjoys the freedom of being on the road.

**Essential Duties and Responsibilities** include, but are not limited to the following:

- Delivery of Cannabis products to licensed facilities throughout California in accordance with DCC guidelines and UpNorth Policy. This includes providing professional and courteous customer service while ensuring all necessary documents are signed and/or filled out properly. This also requires familiarizing and ensuring all products being loaded and or unloaded are documented in accordance with regulations.
- Follow all required laws, regulatory guidelines and company protocols including the UpNorth Driver SOP and Driver / Sales Communications SOP
- Ensure Operations are notified of all vehicle maintenance needs and assist with fulfilling them
- Maintain vehicle cleanliness
- Ensure proper order verification and loading process for daily routes
- Provide pick up for inbound transfers to include full detail of products matching any associated documents and counts verified
- Ensure proper communications for order changes or discrepancies while on site to include following Driver SOP and Driver / Sales Communications SOP.
- Assist with internal warehouse duties such as order picking, packing, inventory movement and staging per policy and procedures and/or duties defined by the needs of the company
- Other duties as assigned

**Supervisor Responsibilities**

There are no supervisory responsibilities for this position.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Proficiency in reading and understanding all associated documentation such as, but not limited to Itineraries, Metrc Manifests, Cash Forms and Maintenance Logs
- Proven ability to manage time efficiently
- Proven ability to follow directions (written and verbal)
- Attention to detail
- Professional communication skills
- Understands and follows the rules of driving in California
- Can navigate and arrive at locations along the delivery route
- Ability to commute during early traffic hours to arrive and start your shift on time

**Preferred**
- 2+ years experience as a delivery service driver
- 1+ years customer service experience (retail/sales/hospitality environment)

**Work Environment**

Most of the day is spent in the vehicle driving to and from delivery locations. When at delivery locations the driver must be able to lift and move items up to 50 lbs. Some time will be spent in the warehouse working with inventory and/or cleaning the building or vehicle.

**Physical Demands**

This is primarily a sedentary position. To perform the required tasks of this position, a Delivery Driver needs to have and/or be able to:

- Satisfactorily operate a company vehicle and be able to constantly remain in a seated position up to approximately 75% of your shift
- Use eyes and ears to detect traffic movement and the direction of the road
- Intermittently move within the warehouse, between the warehouse and vehicles, and vehicle to the delivery location; including possibly ascending and descending stairs
- Lift boxes and/or other items up to 50 lbs. and move them through the warehouse, between the warehouse and vehicles or from the vehicle to the delivery location
- Distances and times may vary based on which vehicles are being loaded or unloaded
- Be able to navigate uneven terrain, such as sidewalks, parking lots and city curbs
- Communicate with supervisor, sales team, accounting and clients

Pay: $18.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Day range:

- Monday to Friday

Shift:

- 8 hour shift
- Day shift
- Morning shift

Ability to Relocate:

- Los Angeles, CA: Relocate before start

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