Customer Service Manager

5 days ago


Easton, United States P-M Industrial, Inc. Full time

**P-M Industrial** is looking for a Customer Service Manager to support and grow sales while enhancing both internal and external customer satisfaction. This position will process all sales orders, manage inventory, purchase all materials, and manage the shipping and receiving activities of the company.

**Qualifications**:

- 5 Years of proven managerial experience in the area of Customer Service
- Proven ability to be proactive and manage multiple priorities
- Proven ability to work with Sales to manage quotes and customers
- Experience with generating purchase orders and maintaining vendor relationships
- Experience with using ERP systems in an industrial products setting preferred
- Detail oriented

**Duties and Responsibilities**:

- Coordinate with Sales on all orders
- Process all orders through the system - (same day)
- Manage the Shipping and Receiving clerk
- Generate invoices
- Process quotes in a timely manner - (1-3 days)
- Coordinate with the Shop on scheduling repair orders
- Interface with all customers and suppliers
- Place material orders, verify details, and manage inventory
- Efficiently and effectively handle customer service questions by working closely with Sales and the Shop on timing of jobs.
- Other duties as assigned

Pay: $55,000.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement

Experience level:

- 5 years

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

- Easton, PA 18042: Relocate before starting work (required)

Work Location: In person



  • Easton, United States Daniels Health & Sharpsmart Full time

    To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers’ interactions with Daniels Health are seamless - from communicating to scheduling, issue resolution and fact-finding; you will do it all! An essential service provider to Healthcare, Daniels Health was founded...


  • Easton, Pennsylvania, United States Daniels Sharpsmart Inc Full time

    To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers' interactions with Daniels Health are seamless - from communicating to scheduling, issue resolution and fact-finding; you will do it allAn essential service provider to Healthcare, Daniels Health was founded with...


  • Easton, Pennsylvania, United States Daniels Sharpsmart Inc Full time

    To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers' interactions with Daniels Health are seamless - from communicating to scheduling, issue resolution and fact-finding; you will do it allAn essential service provider to Healthcare, Daniels Health was founded with...


  • Easton, United States Human Active Technology Full time

    Overview: ** We are looking for experienced Customer Service Representatives familiar with manufacturing, warehousing, and distribution practices. ** **Some perks of the position**: - Hourly rate $23 - $27 - Year-end bonus potential - Supportive peers **Job Summary**: **Responsibilities**: - The ability to accurately process product orders with an acute...


  • Easton, United States Royal Farms Full time

    Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions. The CSA ensures an...


  • Easton, United States Royal Farms Full time

    Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate...


  • Easton, United States Human Active Technology Full time

    Overview: ** We are looking for experienced Customer Service Representatives familiar with manufacturing, warehousing, and distribution practices. ** **Some perks of the position**: - Hourly rate $23 - $27 - Year-end bonus potential - Supportive peers - Monthly company activities such as food/ice cream trucks, company picnics, Iron Pigs events, Dorney Park...

  • Customer Service Rep

    4 weeks ago


    Easton, United States Mr Handyman Full time

    We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. This is front office work that requires extensive customer interaction on the...


  • Easton, Pennsylvania, United States Neighborly Full time

    We are seeking a part time friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. This part time position is front office work that requires extensive...

  • Customer Service Rep

    4 weeks ago


    Easton, United States Mr Handyman Full time

    We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. This is front office work that requires extensive customer interaction on the...


  • Easton, United States Bluepoint Hospitality Group LLC Full time

    Job Summary: Customer Service Associate/Key Holder for Restaurant Group **Qualifications** - Able to deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products. - Perform cashier functions and adhere to age restrictions policy while completing customer transactions for alcoholic...


  • Easton, United States First Choice Garage Doors Inc Full time

    **First Choice Garage Doors **is seeking a scheduling coordinator to join our Easton team. We're ideally searching for someone with past dispatching or trucking/service business scheduling experience who has great customer service skills and a good sense of direction. **Job Requirements**: - Must have reliable transportation - High School Diploma or...


  • Easton, United States Town of Easton Full time

    The Customer Service Specialist. Assists in all aspects of accounts receivable, parking permit issuance, receipting for town taxes and services, answering phone, balancing cash draw, processing mail payments, assisting walk in customers. Work is performed independently within established policies and procedures. This position reports to the Finance...

  • Service Manager

    3 weeks ago


    Easton, United States KustomScapes&Pools LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Oversee pool service technicians and their daily schedule.Create and manage daily schedules of weekly service, monthly service, service...


  • Easton, United States Aaron's Full time

    We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career...


  • Easton, United States KustomScapes and Pools Full time

    **Overview**: Join our team as a Retail Sales Associate where you will be the face of our brand, providing exceptional customer service and driving sales in our retail store. **Responsibilities**: - Welcome and identify customer needs - Explain products and services to customers - Monitor inventory to ensure the product is in stock - Enter and process...


  • Easton, United States Easton Utilities Full time

    If you know how to work as part of a diverse team, build relationships and have fun, Easton Utilities is the place for you! As an employee in one of our divisions - Electric, Gas, Water, Wastewater, Cable, Internet, Engineering or Customer Service - you'll receive training and the support you need to build your career. We offer competitive wages and an...


  • Easton, Pennsylvania, United States Easton Utilities Full time

    If you know how to work as part of a diverse team, build relationships and have fun, Easton Utilities is the place for you As an employee in one of our divisions - Electric, Gas, Water, Wastewater, Cable, Internet, Engineering or Customer Service - you'll receive training and the support you need to build your career. We offer competitive wages and an...


  • Easton, United States Fluor-bwxt Full time

    WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity...


  • Easton, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Part-Time, Licensed Customer Service Representative - State Farm Agent Team Member. Must have an active Property and Casualty license. State Farm experience is preferred. We seek an licensed energetic professional interested in helping...