Per Diem Patient Access Registration Representative
1 month ago
**Opportunities with ProHealth Care, part of the Optum family of businesses.** ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind **Caring. Connecting. Growing together.**
Supports patient care delivery in Emergency department, admitting, switch board, and information desk areas.
This position is per diem. Employees are required to have flexibility to work 2 shifts per pay period, 1 weekend per calendar month, 2 holidays per year. Our office is located at **791 Summit Ave, Oconomowoc, WI 53066.**
We offer 6-8 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Training will be conducted on-site.
**Primary Responsibilities**:
- Greets visitors and patients in person
- Communicates by telephone or video conferencing, upholding excellent customer service
- Handles confidential information appropriately by protecting and disclosing information to only those authorized
- Understands and follows all Switchboard departmental processes implemented
- Prioritizes by assessing and analyzing information to identify immediate emergency needs
- Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on-call schedules to ensure appropriate communication to ProHealth Care Physicians
- Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
- Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
- Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
- Provides wayfinding instructions and assists with hospital information as requested
- Coordinates patient admission needs, bed assignments, and tracking boards where applicable
- Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
- May perform other duties upon request
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications**:
- High School Diploma / GED OR 5+ years of customer service experience in an office setting or professional work environment
- Must be 18 years or age OR older
- 1+ years of customer service experience in an office setting or professional work environment
- Intermediate level of proficiency with Microsoft Office products
- Ability to work 2 shifts per pay period, 1 weekend per calendar month, 2 holidays per year
- Ability to work a variety of shifts to support a 24-hour operation system
**Preferred Qualifications**:
- Knowledge of medical terminology
- Experience with electronic medical records system
- Experience in a medical office or hospital admitting/registration office
**Soft Skills**:
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
- Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
RPO #RED
We have other current jobs related to this field that you can find below
-
Per Diem Patient Access Registration Representative
2 months ago
Oconomowoc, United States UnitedHealth Group Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Per Diem Patient Access Registration Representative
2 months ago
Oconomowoc, United States Optum Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Associate Patient Care Coordinator
1 week ago
Oconomowoc, United States UnitedHealth Group Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Associate Patient Care Coordinator
2 weeks ago
Oconomowoc, United States UnitedHealth Group Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Patient Service Representative
3 weeks ago
Oconomowoc, United States Advocate Aurora Health Full timeDepartment: 08610 AMG Aurora Wilkinson Med C - Occupational Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00am-4:30pm. No nights, weekends, or holidays. Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone,...
-
Per Diem Associate Patient Care Coordinator
2 weeks ago
Oconomowoc, United States UnitedHealth Group Full timeOpportunities with ProHealth Care, part of the Optum family of businesses . ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Patient Service Representative
3 months ago
Oconomowoc, United States Advocate Aurora Health Full timeMajor Responsibilities:Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage Patient, Representative, Service, Healthcare, Retail, Information, Skills, Insurance
-
Oconomowoc, United States Advocate Health Full timeMajor Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. Schedules patient visits using guidelines established within scheduling system. Completes the registration process on walk-in patients,...
-
Oconomowoc, United States Advocate Health Full timeMajor Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. Schedules patient visits using guidelines established within scheduling system. Completes the registration process on walk-in patients,...
-
Oconomowoc, United States Advocate Health Full timeMajor Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. Schedules patient visits using guidelines established within scheduling system. Completes the registration process on walk-in patients,...
-
Per Diem Associate Patient Care Coordinator
1 month ago
Oconomowoc, United States Optum Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Associate Patient Care Coordinator
1 week ago
Oconomowoc, United States Optum Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Per Diem Associate Patient Care Coordinator
3 weeks ago
Oconomowoc, United States Optum Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
-
Patient Care Coordinator Sr
4 weeks ago
Oconomowoc, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Patient Service Representative Lead
1 week ago
Oconomowoc, United States Advocate Health Full timeAssists in directing and coordinating the daily operations of the Patient Service functions. Provides assistance to staff as necessary to ensure compliance with department policies and procedures. Assists leadership with staffing oversight, key performance and reporting analysis, QA process and other duties as assigned.
-
Float Ultrasound Technologist
6 days ago
Oconomowoc, United States Advocate Aurora Health Full timeAdvocate Aurora Health is seeking a Float Ultrasound Technologist for a job in Oconomowoc, Wisconsin. Job Description & Requirements Specialty: Ultrasound Technologist Discipline: Allied Health Professional Duration: Ongoing 32 hours per week Shift: flexible Employment Type: Staff Major Responsibilities: Competently operates ultrasound equipment to perform...
-
Customer Service Representative
2 months ago
Oconomowoc, United States DAVID KAISER INSURANCE AGENCY Full timeJob DescriptionJob DescriptionBenefits:Training & developmentBonus based on performanceFlexible schedulePaid time off Customer Service Representative Job Summary: Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and...
-
Float Ultrasound Technologist
2 months ago
Oconomowoc, United States Advocate Aurora Health Full timeJob DescriptionAdvocate Aurora Health is seeking a Float Ultrasound Technologist for a job in Oconomowoc, Wisconsin.Job Description & RequirementsSpecialty: Ultrasound TechnologistDiscipline: Allied Health ProfessionalDuration: Ongoing32 hours per weekShift: flexibleEmployment Type: StaffMajor Responsibilities:Competently operates ultrasound equipment to...
-
Travel Nurse RN
3 weeks ago
Oconomowoc, United States TravelNurseSource Full timeTravelNurseSource is working with AHS NurseStat to find a qualified Cath Lab RN in Oconomowoc, Wisconsin, 53066!Pay Information $3,342 per weekAbout The Position NurseStat is looking for a Long Term (Travel) Cardiac Cath Lab RN inOconomowoc, WI .This is a13 week assignmentscheduled to start on07/28/2024and run through10/27/2024 .You must be licensed in the...
-
Oconomowoc, United States Ixonia Bank Full time** Part-Time Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** PARTT01125 Showing 1 location **Job Details** **Description** Ixonia Bank founded in 1918, is a locally-owned, independent community bank that provides a broad range of banking services to both business and private customers in the...
