Hospitality Associate

2 weeks ago


Boston, United States Epiq Systems, Inc. Full time

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location.

Essential Job Responsibilities
- Provide “White Glove” hospitality services
- Set-up meeting rooms as specified - Move tables, chairs, and carts with supplies and food, adjust moveable walls, set up easels and white boards, coordinate Audio Visual Set Ups. Break Down set ups after meetings.
- Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies
- Clean pantry and kitchen as needed
- Provide support for miscellaneous requests and flex services
- Utilize various software and event planning programs to meet tasks
- Coordinate Events between Firm's Reception Team and their off-site catering vendors and client event hosts.

Qualifications & Requirements
- High School Diploma or GED
- Minimum of 1-year work experience, client service-oriented preferred
- Good customer service skills, including tact in handling complaints
- Good verbal and written communication skills
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to lift or move 40 lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time
- Working knowledge of Microsoft, Outlook, Word, and Excel
- **Shift: 7:30 AM to 4:30 PM Monday through Friday**

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Ability to Commute:

- Boston, MA 02210 (required)

Work Location: In person


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