![MiTekAtlasIED](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist
4 days ago
Job Summary: The Te
nical Support Specialist is responsib
for coor
- ating
- daily administr
- ve duties of the
- sign and Tech
- pport teams. Alo
g with being assi
- d duti
s within
- pany used ap
ations, the
- chnical Support Specialist will res
nd to customers' que
- ons, resolve their complaints, and make sure that all depar
nts are responding accor
ngly. This position will be a first point of contact for multiple communications. This position will also train for future Tier 1 Technical Support. Responsibilities:
- Maintaining customer satisfaction with swift responses is the primary function.
- Consistent follow up with all end users and/or customers to ensure their questions and complaints were resolved in a timely manner. Document end results.
- Maintain and monitor departmental metrics, sales figures, and other key data to present on a monthly basis. Prepare written product support materials, presentations, reports, and project quotes.
- Interact with end users resolving inquiries and/or complaints resulting in prudent escalation of time-sensitive issues and ultimate resolution.
- Answering client questions regarding products.
- Handles day to day quotes for IntelliSee and Singlewire. Manage all quotes with Regional Sales Managers and Support Teams.
- Work with respective department heads to secure information to plan for advertising services, support materials, and data to support the Technical Support Team.
- Manage multiple design, compiling information, product selection, AutoCAD drafting, design layouts, creating bill of materials. Essential Task:
- Manage Technical Class Webinar scheduling.
- Assist Design Team with XTENAV proposals.
- Provide technical support to customers relatvie to the core product (non-IP based), when needed.
- Liason between Regional Sales Managers and Support Teams. Pay: $55,000.00 - $65,000.00 per year Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance Experience level:
- 1 year Schedule:
- 8 hour shift Experience:
- Customer service: 1 year (required) Ability to Relocate:
- Phoenix, AZ 85042: Relocate before starting work (required) Work Location: In person
-
Technical Support Specialist
1 week ago
Phoenix, United States S.M.A.R.T. Full timeThe company (SMART) specializes in management software as a service (SaaS). For over 35 years, SMART has been a leader in the education industry delivering cost efficient solutions. Saving the customer's time and increasing productivity through the implementation of our technologies. This position leads to advancement for the individuals who work...
-
Desktop Support Specialist
4 weeks ago
Phoenix, United States GTN Technical Staffing Full timeJob DescriptionJob DescriptionDesktop Support SpecialistHIGHLIGHTSLocation: Hybrid work model (In office 3 days a week; remote 2 days) / Phoenix, AZ 85012Schedule: Monday - Friday; 7am - 4pm AZ timePosition Type: Contract / Contract to hireHourly / Salary: Up to $23/hourly pay rate (Based on experience)Residency Status: US Citizen or Green Card Holder...
-
Desktop Support Specialist
4 weeks ago
Phoenix, United States GTN Technical Staffing Full timeJob DescriptionJob DescriptionDesktop Support SpecialistHIGHLIGHTSLocation: Hybrid work model (In office 3 days a week; remote 2 days) / Phoenix, AZ 85012Schedule: Monday - Friday; 7am - 4pm AZ timePosition Type: Contract / Contract to hireHourly / Salary: Up to $23/hourly pay rate (Based on experience)Residency Status: US Citizen or Green Card Holder...
-
Technical Support Specialist
3 weeks ago
Phoenix, United States CXT Software Full timeJob DescriptionJob DescriptionThis is a remote position. Join us as a Full-Time Technical Support Specialist (software) with a salary range of $40,000 annually. You'll play a pivotal role with non-supervisory responsibilities, directly reporting to the Director of Services. When CXT Software opened our doors over two decades ago, we were determined to...
-
ISO Desktop Support Specialist
4 weeks ago
Phoenix, United States GTN Technical Staffing Full timeJob DescriptionJob DescriptionISO Desktop Support SpecialistHIGHLIGHTSLocation: Phoenix, AZ (remote after first 2 weeks)Position Type: Contract / potential to hireHourly / Salary: Based on experience, $22-25 an hourResidency Status: US Citizen or Green Card Holder ONLYJob Description/Responsibilities include:Respond and support Sarbanes-Oxley (SOX) access...
-
ISO Desktop Support Specialist
4 weeks ago
Phoenix, United States GTN Technical Staffing Full timeJob DescriptionJob DescriptionISO Desktop Support SpecialistHIGHLIGHTSLocation: Phoenix, AZ (remote after first 2 weeks)Position Type: Contract / potential to hireHourly / Salary: Based on experience, $22-25 an hourResidency Status: US Citizen or Green Card Holder ONLYJob Description/Responsibilities include:Respond and support Sarbanes-Oxley (SOX) access...
-
Administrative and Technical Support Specialist
3 weeks ago
Phoenix, United States Amentum Full timeAmentum is seeking an **Administrative and Technical Support Specialist**. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with mínimal guidance and assistance. Depending on the customer office, some tasks can be more...
-
Technical Support Specialist
1 week ago
Phoenix, United States SAIC Full timeJob ID: 2405776 **Location**:PHOENIX, AZ, US **Date Posted**:2024-04-23 **Category**:Information Technology **Subcategory**:Technical Support **Schedule**:Full-time **Shift**:Day Job **Travel**:Yes, 25 % of the Time **Minimum Clearance Required**:None **Clearance Level Must Be Able to Obtain**:Public Trust **Potential for Remote...
-
Solar Technical Support
1 week ago
Phoenix, United States Solar Topps Full time**NEW OPPORTUNITY / ACTIVELY HIRING** **Solar Topps** is seeking **to hire for a permanent full time position for a Solar Technical Support Specialist in our Phoenix location**. Since 2009, many solar companies have come and gone, but no other has stayed true to their Arizona roots like Solar Topps. Headquartered in the heart of downtown Phoenix, we have...
-
Tier I Technical Support Specialist
2 weeks ago
Phoenix, United States Cubex LLC Full time**CUBEX®** is a global provider of health care products and services that help animal health practices measurably reduce the total cost of ownership associated with pharmacy and supplies. We develop market leading technologies that provide secure access to controlled substances, high value products, and other medications. We are a private, family owned and...
-
Positions Available
3 weeks ago
Phoenix, United States MiTek Full timePosition Summary MiTek Corporation is a family owned and operated parent company to brands including MTX Audio, Xtant, Coustic and AtlasIED. We are seeking an experienced and energetic Techical Support Specialist with a passion for audio to support our commercial division. Ideal candidates will have excellent communication and organizational skills, thrive...
-
Trauma Support Specialist
1 month ago
Phoenix, United States Child & Family Support Services Full time**Come join us for a rewarding career **working with young people by helping them **overcome their individual challenges **and **recognizing their full potential**. The **Direct Support Specialist** is the perfect position for a determined paraprofessional, caregiver, social worker or behavioral health professional looking for an exciting opportunity to...
-
Trauma Support Specialist
6 days ago
Phoenix, United States Child & Family Support Services Full time**Come join us for a rewarding career **working with young people by helping them **overcome their individual challenges **and **recognizing their full potential**. The **Direct Support Specialist** is the perfect position for a determined paraprofessional, caregiver, social worker or behavioral health professional looking for an exciting opportunity to...
-
Atlasied Technical Support Specialist
4 weeks ago
Phoenix, United States MiTek Corporation Full time**Position Location**: Phoenix, Arizona **Position Summary**: Minimum 3 years in commercial audio experience is required along with a record of positive customer service. MiTek offers a comprehensive benefits package along with long term growth opportunities across its many brands. Come join the family! **Essential Functions**: - Maintaining customer...
-
Technical Support Specialist Iv
3 days ago
Phoenix, United States Arizona Supreme Court Full time**JOB TITLE**: Technical Support Specialist IV **JOB #**: 2757 **DIVISION**: Information Technology **HIRING SALARY**: $53,956.00 annualized ($25.94 per hour) **CLOSING DATE**: All positions are open until filled **EMPLOYEE REFERRAL PROGRAM**: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions...
-
IT Support Specialist
4 weeks ago
Phoenix, United States Empereon Constar Full timeSupport Specialist I Support Specialist I Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsible for shipping and receiving of user equipment. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions. While document processing all department...
-
Avionics Technical Support Specialist
4 weeks ago
Phoenix, United States Aspen Avionics Full time**SEEKING AN INDIVIDUAL LOCATED IN THE PHOENIX, AZ AREA OR ON THE WEST COAST.** **Aspen Avionics is looking for someone with extensive general aviation (small aircraft like Cessna, Piper and Beechcraft typically) experience installing and servicing avionics systems like Garmin, Bendix/King, Avidyne and Aspen products.** SCOPE OF WORK: The Field Service...
-
Avionics Technical Support Specialist
23 hours ago
Phoenix, United States Aspen Avionics Full time**SEEKING AN INDIVIDUAL LOCATED IN THE PHOENIX, AZ AREA OR ON THE WEST COAST.** **Aspen Avionics is looking for someone with extensive general aviation (small aircraft like Cessna, Piper and Beechcraft typically) experience installing and servicing avionics systems like Garmin, Bendix/King, Avidyne and Aspen products.** SCOPE OF WORK: The Field Service...
-
Helpdesk Support Specialist
4 weeks ago
Phoenix, United States Greenberg Traurig Full timeHybrid Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for a Helpdesk Support Specialist in the Technology Department of our Phoenix or Doral office. We offer competitive compensation and an excellent benefits package. Position Summary - The Technical Support Specialist provides support for attorneys and...
-
Trauma Support Specialist
1 week ago
Phoenix, Arizona, United States Child & Family Support Services Full timeCome join us for a rewarding career working with young people by helping them overcome their individual challenges and recognizing their full potential. The Direct Support Specialist is the perfect position for a determined paraprofessional, caregiver, social worker or behavioral health professional looking for an exciting opportunity to make a positive...