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Food Runner/bus Person

3 months ago

Saint Petersburg, United States The Moxy St. Petersburg Full time

We are looking for **Front Of The House**

**Toast experience welcomed****

Wurzak Hotel Group is seeking a skilled and experienced Food Runner/ Bus Person to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, fun & flavorful food options, and an intimate urban rooftop designed with adventure in mind, this new boutique hotel is an experiential opportunity for a team player ready to find a new home.

If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality

**Our Employer Brand**:
**We Are Wurzak**: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.

**Find out more about us on our website** or **click here to visit our Linkedin page**

**Our Perks**:

- Highly Competitive Salary
- Culture of Excellence
- Paid Time Off
- Hotel Discounts
- 401K Company Match
- Career Development
- Peer-to-Peer Recognition
- Quarterly & Annual Awards
- Inclusive work environment
- Medical, Dental, Vision, Supplemental Insurance

**Job Summary**

The Food Runner/ Bus Person is responsible for ensuring that all food and beverage is served to guests according to Company standards.

**General Requirements**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.- Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting.- Knowledgeable on hotel facilities and services to assist guests as appropriate.- Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.- Impresses guests with quality and timely service in a pleasant and friendly manner.
- Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.
- Anticipate guests and fellow team members needs, respond promptly and acknowledge all guests and team members, however busy and at whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately.
- Respond in a positive, calm tone to guests and team members at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

**Fundamental Requirements**:

- Special knowledge or skills necessary for this position:

- Minimum legal age to serve alcoholic beverages
- Knowledge of workplace safety procedures
- Licenses, certification or registrations required for this position:

- N/A

Ability to understand and provide friendly guest service. Ability to understand and comply with proper food preparation, cooking, handling and storage. Ability to understand and comply with kitchen sanitation, safety and equipment usage. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a phone and other office equipment. Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.

**Education and Experience**:

- High school diploma or GED
- One or more years of related experience
- Familiarity with hospitality industry practices preferred
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._

**About Wurzak Hotel Group**

At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling caree