Receiver

4 weeks ago

Hooksett, United States Albertsons Companies Full time

**PURPOSE OF POSITION**:
The Primary Receiver is responsible for receiving incoming product from vendors, distribution centers, and other miscellaneous areas. This includes the use of wheeled carts and/or pallet jacks to transport product from trailers and the receiving dock area to the backroom and cooler/freezer areas. He/she is responsible for following the customer satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate. He/she is responsible for rotation of product when necessary. Primary Receivers also unload trailer deliveries. He/she must maintain the grocery back room area in a clean/sanitary and visually appealing manner. There may be some customer contact in this position; therefore the clerk must have good customer service skills.

**ORGANIZATIONAL RELATIONSHIPS**:

- This position reports to : Grocery Manager, Assistant Grocery Manager Position(s) that report directly to this position : Receivers may supervise, train, and develop other clerks when assigned.

**ESSENTIAL JOB FUNCTIONS**:

- Work in a courteous manner in a fast paced multi functional environment alone or with other people.
- Assist in increasing sales by utilizing the five steps of retail selling - Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life.
- Reading and completing an assignment sheet upon which the work done on each shift is recorded by the clerk.
- Load and unload product weighing up to 60 lbs. from pallets and dollies stacked to a height of 6 feet.
- Pull pallets weighing several hundred pounds from trailers into backroom areas and/or onto sales floor.
- Lift and load 5-60 lb cases onto stock carts and push or pull large carts to stocking area.
- Open boxes and other containers with the use of a box cutter when appropriate.
- Visually identify and manually count product from cartons and cases on a continuous basis. The continuous counting of product requires repetitive motion as well as reaching above the shoulders and bending and/or stooping.
- Must work quickly and accurately while receiving items at a reasonable expectancy (R/E).
- Visually identify product and compare to invoices. Identify variances and correct.
- Use handheld device to input/extract data into/from store receiving systems.
- Operate various store computer systems.

**ESSENTIAL JOB FUNCTIONS (CONT’D)**:

- Read display information and other documents (bulletins, etc.) when necessary.
- Work in a moderate / cool / cold environment.
- Visually identify and remove poor quality/outdated product from shelves.
- Taking and placing verbal orders over the telephone and writing down pertinent information.
- Interact and communicate with others in a courteous and professional manner. Deal with some potentially difficult situations.

**ADDITIONAL JOB FUNCTIONS**:

- Place broken down cardboard into cardboard baler.
- Making bales of cardboard which involves the wrapping and twisting of heavy gauge wires to hold the bale together.
- Ordering/adjusting product with the use of hand held computerized devices.
- Lift and load product weighing up to 70 lbs.
- Stock shelves when assigned.
- Sweep, clean up, and mop areas as assigned by supervisor.
- Clean display cases, shelving and fill supplies when needed. Other duties as assigned.

**ASSIGNMENT, REVIEW, AND APPROVAL OF WORK**:

- The Grocery Manager or Asst. Grocery Manager generally assigns the work.
- Primary Receiver should review and get approval from his/her supervisor prior to performing any work that was not previously assigned.
- The Grocery Manager generally prepares work schedules on a weekly basis. Time off requests should be made directly to the Grocery Manager within the appropriate time constraints as dictated by the individual manager’s preference.

**RESPONSIBILITY AND DECISION MAKING AUTHORITY**:

- Responsible to control the flow of product into and out of the receiving area.
- Receivers should have a good knowledge of product location within the grocery department.
- Receivers are not to leave their assignment without notifying the supervisor on duty.
- Responsible for knowing and understanding all Grocery specific policies and procedures.
- Responsible for performing their work in a safe and ergonomically correct manner. Any unsafe working conditions must be reported to the supervisor on duty immediately.

**RELATIONS WITH OTHERS**:

- Must be able to relate to the following in a courteous and professional manner:

- Customers o Supervisors o Co-workers o Store Management o Vendors Other people with whom they have contact while on duty

**KNOWLEDGE AND BACKGROUND REQUIRED**:

- Must be at least 18 years old.
- Ability to handle multiple priorities in a fast paced environment.
- Problem solving ability.
- Proven computer skills.
- Good interpersonal skills. On the job training is provided.

**KNOWLEDGE AND BACKGROUND DESIRED**:

- Prior stocking/receiving experience.
- Ability to work quick

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