Customer Service Representative

4 weeks ago

Bethpage, United States Bunzl Full time

**Pay Rate $22.00-$26.00 per hour**

The Customer Service Representative is responsible for answering questions and finding solutions for the customer as well as act as a liaison between the sales force and the customer.

**Shift: 8:00 A.M. - 5 P.M.**

Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.

At Bunzl, **We Put People First**.
- Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers.
- Bunzl is a global company that offers job stability and career growth.
- A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of themselves and their family.
- A proud commitment to Diversity, Equity, and Inclusion (DEI) initiatives driving awareness and creating a diverse, equitable, and inclusive culture.
- A green company with specific programs to enhance and upgrade our business practices and procedures to reduce any harmful effects our activities have on our planet.

**_Responsibilities:_**
- Answering customer inquiries, entering and successfully processing orders as needed via the AS400
- Investigating customer problems and/or complaints to successful resolution
- Maintaining relationships with both internal and external customers with exceptional service
- Function as a liaison between customer service and other branch departments, National Accounts and/or Sales Representatives to provide product pricing and product research
- Expediting orders as required
- Working effectively in a team environment to meet business goals and objectives
- Other duties as assigned

**_Requirements:_**
- High School graduate or equivalent with a minimum of 2 years of customer service experience in a call center environment. Bachelor's degree preferred
- Ability to effectively work in a Windows environment with experience in Outlook, Word and Excel
- Experience with IBM AS400 operating system a plus
- Excellent verbal and written communication skills
- Problem solver with the ability to multi-task using judgment and decision-making skills
- Excellent detail-oriented customer service skills

**So, what are you waiting for? A new career awaits you with endless opportunities.**

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
- Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match._
- Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law._

**Behaviors**: Preferred
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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