We have other current jobs related to this field that you can find below
-
Customer Service Representative
1 month ago
Phoenix, United States TSR Consulting Full timeAbout TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...
-
Customer Service Representative
5 days ago
Phoenix, United States Customer Labs Full timeWould you like to play a key role in supporting TrackMan's Support Team and our customers? Are you motivated, self-driven and willing to go the extra mile? Then you should join our successful TrackMan Support team! As a Tier 1 customer support technician, you will be providing an exceptional customer experience, interfacing with multiple internal and...
-
Customer Service 1
1 month ago
Phoenix, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Last Mile **Requisition Number****:** CUSTO04041 Showing 1 location **Job Details** **Description** **Pilot Last Mile** is seeking **full time Customer Service Representatives** to work for our **Phoenix Station. Must be available to work nights and weekends.** **Responsibilities:** * Frequent and accurate...
-
Customer Service 2
1 month ago
Phoenix, United States Pilot Freight Service Full time** Customer Service 2** **Job Category****:** Stations-West **Requisition Number****:** CUSTO004440 Showing 1 location **Job Details** **Description** **Piot Freight Service is seeking a full time Customer Service Agent 2 for out Phoenix, AZ location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...
-
Customer Service Support Representative
1 month ago
Phoenix, United States Laboratory Service Inc Full timeLabCorp is seeking a Customer Service Support Representative to join our team.This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of...
-
Customer Service Representative
3 months ago
Phoenix, United States Sun Technologies Full timeJob Title : Customer Service Representative Required Skills : Responsible for successfully managing large amounts of orders through both inbound and outbound calls Location : Phoenix,Arizona **Job Description** **Job Requirements:** We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both...
-
Customer Service Representative
5 days ago
Phoenix, United States TopBuild Full timeWe are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact on communities. Here, you’ll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity. Job Description Objective As a Customer Service Representative, you will provide exemplary...
-
Customer Service Representative
1 month ago
Phoenix, United States Universal Glass Full timeJob DescriptionJob DescriptionJob descriptionUniversal Glass is now hiring a full time customer service representative for our auto department. The shift will be Monday - Friday 8:00am - 5:00pm on site in our office located in North Phoenix. Experience in service industry is a BONUS ie: Auto Glass, Residential/Commercial Glass, HVAC, Plumbing, towing, SRP,...
-
Customer Service Representative
3 months ago
Phoenix, United States U-Haul Full timeLocation: 21621 N 26th Ave, Phoenix, Arizona 85027 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
4 weeks ago
Phoenix, United States Abel HR Inc Full timeJob DescriptionJob DescriptionWe have a dynamic opportunity for a Customer Service Representative to join our winning team! Our ideal Customer Service Representative will join our Elite team at Artella Solutions and will be responsible for assisting healthcare patients and practices with their equipment along with handling any questions or concerns they may...
-
Customer Service Representative
4 weeks ago
Phoenix, United States Abel HR Inc Full timeJob DescriptionJob DescriptionWe have a dynamic opportunity for a Customer Service Representative to join our winning team! Our ideal Customer Service Representative will join our Elite team at Artella Solutions and will be responsible for assisting healthcare patients and practices with their equipment along with handling any questions or concerns they may...
-
Customer Service Representative
3 weeks ago
Phoenix, United States Abel HR Full timeWe have a dynamic opportunity for a Customer Service Representative to join our winning team! Our ideal Customer Service Representative will join our Elite team at Artella Solutions and will be responsible for assisting healthcare patients and practices with their equipment along with handling any questions or concerns they may have. Job Details The ideal...
-
Customer Service Representative ~ REMOTE
3 months ago
Phoenix, United States Rollins Full time** Customer Service Representative ~ REMOTE** **Job Category****:** Customer Service **Requisition Number****:** CUSTO021238 Showing 1 location **Job Details** **Description** ****At Orkin, our purpose is to help protect the world where we live, work, and play.** **Our Customer Service Representatives are committed to this purpose.**** Our **Customer Service...
-
Crash Records
3 weeks ago
Phoenix, United States Abacus Full timessignment View Sector State of AZ Contract Number CTR060284 Contractor's Work Location ZDOT Position Title Crash Records - Customer Service Representative 1 Labor Category Business Operations Job Category dministrative Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 4 Priority ssignment Type Temporary Driving Required? No Is a...
-
Customer Service Representative
5 days ago
Phoenix, United States Colibri Group Full timePosition Overview: When you join Colibri, you’ll be part of a team that’s supporting our customers from the front lines. As a Customer Service Representative, you’ll play a vital role in enabling first call resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you’ll handle a broad range of...
-
Customer Service Representative
3 months ago
Phoenix, United States Circle K Full time**Customer Service Representative** 1 Sunderland Rd, Whately, MA 01093, United States of America R5793 JOB DESCRIPTION Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093**Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment...
-
Customer Service Representative
3 weeks ago
Phoenix, United States Four Points Brewing Taproom Full timeJob DescriptionJob DescriptionFour Points Brewing is looking for a customer service representative to join our team in our Pittsburgh office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality...
-
Customer Service Representative
5 days ago
Phoenix, United States Phoenix Manufacturing Full timeDescription Customer Service Representative Managed as part of the Riverbend Industries portfolio, Phoenix Manufacturing, Inc (“PMI”) designs, markets, sales, and manufactures various high-efficiency residential and industrial evaporative cooler systems under the Frigiking, Aerocool, and Ecokool brands. For almost fifty years, PMI has been providing...
-
Customer Service Representative
5 days ago
Phoenix, United States IEWC Holdings Corp. Full timeThe Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this rolemanagesthe day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent...
-
Customer Service Representative
5 days ago
Phoenix, United States Million Air Full timeDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...
![State of Arizona](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative 1, 2,
2 months ago
DEPT OF TRANSPORTATION
- Driving the future of transportation with a diverse and innovative team_
**CUSTOMER SERVICE REPRESENTATIVE 1, 2, & 3**
Job Location:
Address: 1801 W JEFFERSON ST
City: PHOENIX
Posting Details:
**Salary**: $33,368.19 - $37,607.86
Grade: 16
Job Summary:
CUSTOMER SERVICE REP 1
Performs entry-level customer service activities; compiling information; preparing reports; analyzing policy and procedures; interpretation of organizational rules; problem resolution; providing guidance and assistance to providers and end users; assists with coordination of functional operations for various units/programs.
CUSTOMER SERVICE REP 2
Performs intermediate-level customer service activities; compiling information; preparing reports; analyzing policy and procedures; interpreting organizational rules; problem resolution; providing guidance and assistance to providers and end users; assists with coordination of functional operations for various units/programs.
CUSTOMER SERVICE REP 3
Performs upper-level customer service activities; compiling information; prepares reports; analyzes policy and procedures; interpretation of organizational rules; problem resolution; provides guidance and assistance to providers and end users; assists with coordination of functional operations for various units/programs. May perform in a lead capacity.
Job Duties:
CUSTOMER SERVICE REP 1
With assistance, research and interpret MVD policy, Arizona Revised Statutes, Arizona Administrative Code, and regulations when resolving problems, questions, and complaints presented by agency staff, law enforcement agencies, attorneys, lending institutions, other state agencies, other political jurisdictions, and the public.
CUSTOMER SERVICE REP 2
Research and interpret MVD policy, Arizona Revised Statutes, Arizona Administrative Code, and regulations when resolving problems, questions, and complaints presented by agency staff, law enforcement agencies, attorneys, lending institutions, other state agencies, other political jurisdictions, and the public.
CUSTOMER SERVICE REP 3
Research and interpret MVD policy, Arizona Revised Statutes, Arizona Administrative Code, and regulations when resolving problems, questions, and complaints presented by agency staff, law enforcement agencies, attorneys, lending institutions, other state agencies, other political jurisdictions, and the public; analyze complex technical data and documentation pertaining to T&R, DL or other ADOT MVD processes.
Improve overall department and organization efficiency and performance by identifying opportunities to enhance internal processes. Gather data related to customer contact and interactions and use this data to prepare reports and analyses of which processes are working and which can be improved.
Knowledge, Skills & Abilities (KSAs):
CUSTOMER SERVICE REP 1
- Knowledge of:
- Or ability to learn ADOT and MVD rules, regulations, processes, and procedures
- Or the ability to execute customer service principles and best practices.
Skills in:
- Communication both verbal and written with a customer-centric focus
- Typing or keyboarding at a rate capable of keeping pace with expected productivity for a CSR
- Cultural awareness and sensitivity; sound work ethics and good judgment.
Ability to:
- Adapt and embrace a changing environment, processes, and procedures
- To stand or sit for long period
- To excel in an office environment including operating a PC, proprietary MVD software, and other office equipment
- Evaluate documents for completeness and accuracy
- Handle a high volume of telephone calls
CUSTOMER SERVICE REP 2
- Knowledge of:
- Or the ability to learn and understand ARS Title 28, Arizona Administrative Code, Federal Transportation Code, ADOT and MVD rules, policy and procedures, regulations, processes, procedures, and personnel rules
- Title and registration and driver license processing
- Basic computer equipment and software such as Google Suites, DocuSign
- Basic project management concepts; liability insurance and bond requirements
Skills in:
- Written and verbal communication
- Organizing, analytical and problem-solving
- Cultural awareness and sensitivity; sound work ethics and good judgment
Ability to:
- Multitask; respond quickly, independently, and with flexibility under tight deadlines
- Interact with various units such as ITG, FMS, OIG; and with court staff
- Maintain a high level of accuracy and confidentiality
- Recognize and follow escalation procedures
- Set priorities
- Evaluate documents for completeness and accuracy
- Handle a high volume of telephone calls
CUSTOMER SERVICE REP 3
- Knowledge of:
- Or the ability to learn and understand ARS Title 28, Arizona Administrative Code, Federal Transportation Code, ADOT and MVD rules, policy and procedures, regulations, personnel rules, processes, and procedures
- Title and registration and driver license processing
- Basic computer equipment and software such as Google Suites, DocuS