Front Dest/medical Assistant

1 week ago

Burlingame, United States Bello Allergy and Wellness Center Full time

Summary: We are looking for a Part-time Medical Assistant to join our fast-paced medical office/ clinic to provide high

**Responsibilities**:
1. Front Desk Tasks:
Welcome patients warmly, maintaining a professional and friendly demeanor.

Efficiently handle patient check-ins and check-outs, ensuring accurate documentation.

Update and input patient demographics, insurance and pharmacy information.

Look up and enter patient copays, outstanding balances, and eligibility before appointments.

Verify insurance information, process payments, and generate invoices.

Triage all incoming calls and walk-in patients, confirming and scheduling appointments.

Answer patient questions in person and over the phone, providing excellent customer service.

Handle patient and physician requests promptly, prioritizing urgent goals.

2. Patient Care:
Take precise measurements of patients' vital signs with appropriate documentation.

Identify, prepare, and administer various office procedures such as skin prick tests, spirometry,

peak flow, and subcutaneous injections followed by the necessary documentation

Adhere to proper sterilization and safety protocols when handling medical equipment and administering injections under supervision.

Assist clinicians with care and treatment of the patient and monitor the physicians’ in-boxes

such as prescription requests, prior authorization requests, results and communication from

other Physicians, pharmacies, and clinics.

Obtain authorizations for procedures, medications, and referrals to specialists

Filing charts and fax queues in timely manner

Update and manage patient medical records in compliance with privacy regulations.

Handle difficult situations with courtesy and professionalism, seeking guidance when needed.

3. Other Billing and Administrative Tasks:
Collaborate with the billing department to ensure accurate and efficient billing processes.

Verify insurance benefits and eligibility, familiarizing oneself with various insurances.

Prepare and maintain inventory of all front / back-office supplies

Assists in all Medical Records and subpoena requests

Perform administrative tasks, complete appropriate client company and OSHA regulated forms

Other duties may be assigned.

This position has no supervisory responsibilities.

Qualifications:

- High school diploma or equivalent.
- 2+ years’ experience in medical industry preferred.
- Ability to work well under pressure.
- Excellent communication skills are a must.
- Bilingual is Cantonese/Mandarin a plus.
- Ability to multi-task with strong work prioritization skills essential.
- Familiar with medical terminology and Electronic Health Records protocol’s
- Communicates effectively and courteously with and demonstrates a caring attitude toward

patients and family.
- Treats all patients and their families with dignity and respect.
- Certification or eligibility for certifications as a Medical Assistant obtained from an accredited

Medical Assistant Program (the American Academy of Medical Assistants, the American Medical

Technologist Organization, the National Center for Competency Testing or current registration

with the American Registry of Medical Assistants)
- Current certification in BLS/CPR.

**Benefits**:
**Job Type**: Part-time

Pay: $24.38 - $25.79 per hour

Expected hours: 28 per week

**Benefits**:

- Paid time off

Medical specialties:

- Allergy & Immunology

Work setting:

- Clinic
- In-person
- Outpatient
- Private practice

Work Location: In person

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