Associate Manager

3 months ago

Aurora, United States Ralph Lauren Corporation Full time

Position Overview
The Associate Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. He or she will be responsible for support the goals of the company and individual store. The Associate Selling Manager can also have specialty within the store, including merchandising, inventory, or project related.

Essential Duties & Responsibilities
Clientelling
- Create and foster a database of Club Monaco customers
- Implement a Personal Shopper Program
- Provide unsurpassed customer service at all times
- Implement a monthly outreach program to update client base as new product reaches the store
- Brainstorm ideas for in store events
- Partner with store management team and district manager to execute store events
- Field customer inquiries, including questions about a specific product, quality issues, return policy questions, etc.
- Implement a system to track monthly sales, number of inquiries, type of inquires, etc.
- Lead Product Knowledge sessions for store staff
- Communicate product and customer feedback to managers Will also assist the SM or GM with the following areas:
Operational Duties
- Responsible for opening and closing the store on designated shifts
- Ensure monitoring and execution of daily payroll goals
- Assume Store Manager responsibilities in his or her absence
- Organize schedules for Assistant, Managers-in-Training, and Stylists Financial
- To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results
- Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
- Entrepreneurial innovation to utilize all tools / support available and within framework of business to develop creative approaches to driving the business results
- Monitors sales and financial results and takes appropriate action at store level and communicates needs to supervisor
- Ensures store actions optimize sales, merchandise investment, wage investment and minimize stock shortage
- Ensures disciplined control of all store expenses - Leads the store’s business planning process

Human Resources
- Encourages empowerment, reinforces ownership and leads a positive work environment
- Ensures management and service associates clearly understand and meet job expectations
- Selects, trains and motivates management and associates to meet their responsibility of a full and functional team
- Schedules and facilitates training sessions where needed to develop individual and overall team skills and abilities
- Models and coaches selling service as well as other skills
- Provides store management and service associates with continuous performance feedback and necessary training to assist them to meet current and future position requirements
- Inventory Management and Marketing
- To contribute to Company growth through marketing and inventory management and the achievement of appropriate gross margin return on investments
- Maximizes inventory to achieve planned sales through actions focused on selling what we own today and communication on what is needed to build the business
- Assesses and reacts to opportunities provided by competition
- Ensures operational integrity in routines and practices in how the store works
- Trains managers and service associates in inventory management and supervises physical inventory count
- Trains / coaches and audits store management and associates regularly on meeting timelines and standards related to direction on markdowns, promotional set up, merchandising direction, damage processing, consolidations and overall store standards

Visual Presentation/Store Maintenance
- To ensure the Brand Integrity of the company is reflected to customer
- Trains and supports management and service associates in the planning and supervision of store flips and regular merchandising needs
- Ensures store works to merchandising/flip calendars
- Ensures store meets visual merchandising and maintenance standards

Policy & Procedures
- To contribute to the success of the Company’s growth and securing of our assets through implementation of effective Loss Prevention methods and policies and procedures
- Models accurate and appropriate knowledge and use of policies and procedures
- Regular follow up and partnership with LP responsible on audit standards / results / training and actions needed to meet loss prevention standards in conjunction with maintaining service level
- Reviews and audits all payroll procedures to ensure accurate reporting at store level and reports back to have any corrections made

Leadership Attributes
- To contribute to the building of a customer service driven Company through leadership skills and personal attributes
- Store Opening/Closing
- Responsible for all opening and closing procedures of the

  • Associate Manager of Parking

    2 months ago

    Aurora, United States Towne Park, LLC Full time

    At Towne Park, its more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you Associate Manager, Parking, Manager, Associate, Patient Services, Transportation, Retail, Insurance

  • Associate Manager Marketing

    3 weeks ago

    East Aurora, United States Mattel Full time

    The Associate Manager, Global Brand Marketing will be working on the Global Brand Team to assist with setting the global brand strategy and developing marketing plans for regional teams to execute in market. Working alongside the Manager, Global Bran Associate Manager, Marketing, Manager, Associate, Marketing Manager, Strategy, Manufacturing, Business...

  • Associate Manager, Quality

    1 week ago

    Aurora, United States HelloFresh Full time

    Factor_ a brand of HelloFresh is seeking an Associate Manager, Quality who will be to help develop, manage and expand the quality management system on site. This will include effectively helping to manage the Quality Assurance Supervisors and Technicians whilst ensuring warehouse and quality standards are maintained. You will... Develop, motivate, engage,...

  • Associate Manager of Parking

    1 month ago

    Aurora, United States Towne Park Ltd. Full time

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether...

  • Branch Operations Associate Manager Aurora CO

    2 months ago

    Aurora, United States Wells Fargo Full time

    Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions. Provide feedback and present ideas for improvi Operations Associate, Associate Manager, Operations, Manager, Customer Service, Leadership, Manufacturing

  • Associate Manager Marketing

    3 weeks ago

    East Aurora, New York, United States Mattel Full time

    The Global Brand Team is looking for an Associate Manager to join their team. In this role, you will collaborate with the team to help define the global brand strategy and create marketing plans for regional teams to implement in various markets. Position: Associate Manager, Global Brand Marketing Location: Not disclosed

  • Office Associate

    2 months ago

    Aurora, United States Morningstar Properties, LLC Full time

    A full-time Office Associate with light maintenance duties for our Morningstar Storage facility: a people-person and team player who loves to fix, repair, and improve. Some might call you an overachiever, but you just know how to get things done quic Office Associate, Property Manager, Associate, Customer Experience, Property Management, Business Services

  • Sales Associate

    1 month ago

    Aurora, United States Rogers Enterprises Full time

    Description Roger's Enterprises, Inc. is a growing fine jewelry chain with over 70 stores throughout the extended Midwest. Founded in 1910, this family owned company operates under the names Rogers & Hollands Jewelers and Ashcroft & Oak Jewelers. Our reputation has been built with three guiding principles: fairness, honesty and integrity. We are seeking...

  • Retail Associate

    4 weeks ago

    Aurora, United States Ross Stores Full time

    Retail Associate-(06338000PL0524) Description GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice...

  • Lead Associate

    2 months ago

    Aurora, United States Par Mar Oil Company Full time

    Position**:Lead Customer Service Associate** Reports to: Store Manager/Assistant Manager Purpose of Position: To provide excellent customer service in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests. Assist Store Management in day-to-day store operations. In the absence of the Store Manager and Assistant...

  • Retail Associate

    1 month ago

    Aurora, United States Ross Stores, Inc. Part time $15

    The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at...

  • Sales Associate

    1 month ago

    Aurora, United States Hibbet Sports Full time

    00584 Aurora, IN LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store....

  • Sales Associate

    3 weeks ago

    Aurora, United States Ascena Retail Group Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...

  • Restaurant Associate Manager

    1 week ago

    Aurora, United States Himalaya Holdings, LLC dba Golden Corral Full time

    Job DescriptionJob DescriptionGolden Corral is currently seeking energetic, friendly individuals to join our team! In this salaried management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General Manager...

  • Restaurant Associate Manager

    2 months ago

    Aurora, United States Himalaya Holdings, LLC dba Golden Corral Full time

    Job DescriptionJob DescriptionGolden Corral is currently seeking energetic, friendly individuals to join our team! In this salaried management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General Manager...

  • Sales Associate

    1 month ago

    Aurora, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Sales Associate

    1 month ago

    Aurora, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Associate Manager Global Brand Marketing

    3 weeks ago

    East Aurora, New York, United States Mattel Full time

    The role of Associate Manager in the Global Brand Marketing team involves collaborating with the Global Brand Team to contribute to the development of the global brand strategy and creation of marketing plans for regional teams to implement effectively. As an Associate Manager, you will work closely with the Global Brand Team to support in defining the...

  • Sr Development Program Management Associate

    1 week ago

    Aurora, Illinois, United States Mattel Full time

    Company DescriptionCREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show...

  • Sales Associate

    3 weeks ago

    Aurora, United States Spencer Gifts Full time

    Employee Type: Seasonal/Temp Location: Aurora Job Type: Other Experience: Not Specified Date Posted: 5/28/2024 Job Description Brand - Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest Services as per...