Executive Housekeeper

Executive Housekeeper - Franchise

Job Requirements

Role:
The Executive Housekeeper is a pivotal role within Hampton Inn Waldorf hotel, responsible for maintaining the highest standards of cleanliness and guest satisfaction in all areas of the hotel. This position requires a dynamic leader who can efficiently manage housekeeping operations, budget, and staff while ensuring compliance with Hilton's standards and policies. The role also involves serving as a Manager on Duty (MOD), overseeing broader hotel functions and guest relations during assigned shifts.

Responsibilities & Duties:

- Oversee the housekeeping team, including hiring, training, scheduling, and performance evaluation.
- Develop and manage the housekeeping budget, including labor costs, supplies, and equipment.
- Oversee the inventory of cleaning supplies, linens, guest amenities, and equipment, ensuring adequate stock levels and cost saving measures.
- Ensure high levels of guest satisfaction in relation to cleanliness and room readiness.
- Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure standards are maintained.
- Conduct regular training sessions with housekeeping staff on cleaning techniques, equipment use, and safety procedures.
- Work closely with the front office, maintenance, and other departments for seamless hotel operations.
- Implement and oversee cost saving initiatives in housekeeping payroll and operations.
- Prepare regular reports on housekeeping operations, including staff performance, budget adherence, and inventory levels.
- Coordinate with the front office for efficient room allocation and cleaning schedules.
- Manage relationships with vendors and suppliers for housekeeping supplies and equipment.
- Foster a positive work environment and motivate staff to achieve high performance.
- Review and act on guest feedback related to cleanliness and room conditions.
- Manage special cleaning and maintenance projects as needed.
- Develop a pipeline of departmental leadership.
- Oversee pest control measures to ensure a hygienic environment.
- Embrace and integrate new technologies for improved housekeeping efficiency and effectiveness.
- Manager on Duty (MOD) Responsibilities: Serve as MOD as required, overseeing overall hotel operations during shifts, handling guest relations, and ensuring all departments function effectively.

**Work Experience**
- Two years related management experience, and hotel brand knowledge (Hampton Inn by Hilton)
- Experience with rooms and housekeeping operations.
- Expertise in standard hotel management systems.
- Hands-on leadership.

**Benefits**
- Paid vacation, sick days and holidays
- Travel discounts on our branded properties
- Career growth opportunities

**Work Experience**
- Two years related management experience, and hotel brand knowledge (Hampton Inn by Hilton)
- Experience with rooms and housekeeping operations.
- Expertise in standard hotel management systems.
- Hands-on leadership.

**Disclaimer **This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.