**Position Summary**:
Looking for a salon service coordinator with strong computer skills that can build strong relationships with our team and loyal client base. Multi-tasking abilities are needed in our fast paced environment.

This position is approximately 25 -30hrs. per week. The role of this position is to provide exceptional customer service to our guests. We are seeking someone who is reliable and committed to working with our team while ensuring a positive, uplifting experiences for all guests.

**Responsibilities and Expectations**:

- Make a genuine connection, be authentic, respectful, compassionate and fully present.
- Greet guests immediately upon arrival with a smile
- Check-in guests, give salon tour, hang up coat, and offer beverage to all guests
- Check-out guests by ringing out service ticket, closing sale of retail products or suggesting products and pre-booking future appointments.
- Answer incoming calls, book appointments, capture guest information completely, and accurately while offering upgraded appointments when possible.
- Knowledge of services and service providers specialties.
- Handle cash transactions, credit/debit transactions, and prepare bank deposits.
- Preform conformation procedures and calls.
- Assist with possible other duties as assigned.
- Attend all training, education, and meetings as required.
- Ability to work assigned hours based on business needs.
- Maintain professional demeanor, communication, and appearance (including following proper dress code with professional looking hair and make-up).
- Enthusiastic participation in social media content to help promote salon and stylists.

**Qualifications**:
The requirements below are representative of the knowledge, skill and abilities required.
- Willingness to take initiative.
- Outstanding customer service and communication skills.
- Ability to multi-tasking a fast paces environment.
- Intermediate computer skills.
- Available to work salon schedule-- nights and weekend may be required.
- Ability to interact in a positive manner while fostering a team based environment.

**Education,Training and Experience**:

- Education: High School Diploma or equivalent.
- Work experience in a Beauty Salon or Spa, Cosmetic Retail, Dental Office, Hospitality Field or similar fields that require exceptional customer service in a busy environment.

**Compensation**:

- Hourly wage, varies upon experience and qualifications met.

**Physical Requirements**:
While performing the duties of this job, the employee will be required to:

- Walk, sit, bend, and squat.
- Grab, pull, or bend items.
- Lift and/or carry up to 50 lbs.
- Stand and/or Sit for extended periods of time

**Tips for a successful Interview**:
It is important to be professional, but also to see your personality. Be yourself and try these tips:

- Arrive 5-10 minutes early
- Make eye contact and smile
- Give a firm handshake
- Dress for Success

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 24 - 30 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 8 hour shift

Weekly day range:

- Every weekend

**Education**:

- High school or equivalent (preferred)

Ability to Relocate:

- Cromwell, CT 06416: Relocate before starting work (required)

Work Location: In person