Biller Iii

The Billing Specialist III is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution. In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed. This is a key role within the Quote-to-Cash group. The ability to learn quickly and adapt is fundamental to the success of this role.

**Benefit Information**:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management

**Essential Functions**:

- Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to:

- Effectively communicate with Operations, FP&A, and Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients
- Run/generate various reports from ERP system; merge & combine multiple reports into a consolidated format; create pivots & various tables using multiple formulas within Microsoft Excel
- Problem solving in calculating complex accounting & mathematical scenarios that involve labor, time & material, proration of service starts & service cancellations, and sales tax
- Provide reports designated to Operations upon request
- Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies
- Retrieve various billing documents & support needed for quarterly audits; be able to thoroughly discuss in detail these findings with internal auditors
- Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team
- Back up the Senior Biller in their absence, and sometimes assist or backup the Billing Supervisor
- Assist Senior Biller with team announcements & dissemination of information, as well as assist in delegating assignments to the billing team
- Ad-hoc projects, as needed
- Billing all contract & bill types: Fixed-Fee, Square Footage, Cost Plus, Tag, & Unit Rate
- Complete set up of billing plan upon receipt of contract approval
- Create multiple types of invoices in accordance with contract requirements
- Review invoices for accuracy and process invoices in designated ERP system
- Process credit memos and/or credit & rebills as required for invoice revisions

**Required Qualifications**:

- High School Diploma or equivalent GED; Associate’s degree or above preferred
- Minimum 5 years of experience in Billing or Accounting related position is mandatory
- Experience with Audit, SOX and Compliance requirements is a plus
- Experience with AR / Collections is a plus
- Experience with invoice delivery via customer web portal is a plus
- Experience with large ERP systems, preferred JDE and Oracle Financials
- Excellent oral and written communication skills
- Strong sense of urgency for addressing internal and external customer needs
- Strong attention to detail
- Strong interpersonal and organization skills
- Work well in a team environment and support others within the group when needed
- Strong ability to collaborate with team members and Billing Supervisor
- Ability to work within a fast-paced environment and meet required deadlines
- Ability to work with limited supervision and follow up on problem areas
- Intermediate to advanced Microsoft Office skills (Outlook, Word, Power Point, Excel)
- Excel advanced level (V-lookups, sum-ifs, pivot table, etc.) is a plus
- Knowledge of ASC 606 is a plus
- Experience with ServiceNow is a plus
- Experience with Corrigo is a plus
- Flexibility to work overtime during month-end close period, and as requested by the Billing Supervisor

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.