Host(Ess)

2 weeks ago


Miami Beach, United States TGI Fridays Full time

To present a positive first impression of TGI Fridays friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.

**Key Responsibilities**:

- Greet incoming and departing Guests warmly with a genuine smile and eye contact.
- Uses visual cues to seat Guests in either the bar or dining area depending on their preference.
- Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
- Promptly answer incoming calls to the restaurant and provide appropriate service.
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
- Tend to special Guest needs and requests.
- Following all relevant brand standards to deliver Fridays Service Style.
- Is observant to Guests needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

**MEASURES OF SUCCESS**
- Identifying and handling special needs or requests from Guests
- Ensuring expedient seating of Guests
- Seating Guests in bar area or dining area
- Follows Fridays Service Standards for greeting Guests
- Consistently fulfill the Key Responsibilities and Accountabilities above
- Guest satisfaction scores

**QUALIFICATION REQUIREMENTS**
- Must be able to carry natural conversations with Guests without sounding scripted or intrusive
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate Guests needs to W/Ws, Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
- Must be able to walk and stand during entire shift
- Must be able to reach, bend, stoop and wipe
- Must be able to articulate clear greetings and farewells to guests
- Must be able to understand requests for assistance
- Must be able to carry trays or supplies (10-30 lbs.)

**_
DISCLAIMER: _**_THE CONTENT WITHIN THIS DOCUMENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS. PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW._

Brand: TGI Fridays

Address: 500 Ocean Dr Miami Beach, FL - 33139

Property Description: SOUTHBEACH, FL

Property Number: 60577


  • Host

    1 week ago


    Miami Beach, United States Major Food Group LLC Full time

    Job DescriptionJob DescriptionMajor Food Group is hiring an experienced host/ess to join our team at Carboe!Our ideal candidates who will assist in carrying our culture, standards of service, and quality of food to the new location. While comparable experience is preferable, any individual with passion and love for people, food, and wine will certainly be...

  • Host

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Miami Beach, United States CATCH, Inc. Full time

    Catch Miami Beach Is Looking To Hire For All Front-Of-House & Back-Of-House Positions!  Our Open Call Will Begin On Wednesday March 20, 2024 & Will Run Daily On Monday - Saturday  From 10am - 5pm  Open Call Will Be Held At The Savoy Hotel Located At 425 Ocean Dr. Miami Beach, FL 33139 Please Bring A Copy Of Your Resume When You Come.  Any Questions,...

  • Pool Host

    Found in: beBee S US - 2 weeks ago


    Miami Beach, United States The Standard Spa Miami Beach Full time

    What you will be doingWelcome, inspire and service guests and members courteously and efficiently, maintaining the exclusivity of the Pool area while ensuring those inside enjoy their stay. Maintain property standards of guest service, including offering suggestions to guests to upgrade the spa and poolside experience.  Stay informed of upcoming programming...

  • Host / Hostess

    1 week ago


    Miami Beach, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewAs the primary point of contact upon guest arrival, the host / hostess is mainly responsible for greeting and seating guests in a friendly, professional and efficient manner. Communication and coordination abilities are paramount when noting and treating any intricate guess requests. The host / hostess always pays close...

  • Host/Hostess - Miami, FL

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Miami Beach, United States SWRG INC Full time

    Job DetailsJob Location S&W Miami - Miami Beach, FL Job Category Restaurant - Food Service Description We are looking for hosts who are personable, have a passion for the art of hospitality, and those that thrive in a team environment. Full-time and part-time positions are available. As the first and often the last point of contact in the restaurant our...

  • Host

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Myrtle Beach, United States WICKED TUNA PIER Full time

    The lead host is a senior role in the hospitality industry responsible for providing leadership to a team of hosts at the restaurant, club, or hotel. Their job description entails the delivery of top quality service to guests. They will have friendly demeanor and excellent interpersonal relationship skills to be able to relate well with clients of diverse...

  • Host

    Found in: beBee jobs US - 2 weeks ago


    Miami, Florida, United States Catch Full time

    *Catch Miami is Opening Soon and Hiring Immediately**Stop by for an on-the-spot interview beginning March 20th*Open Interviews held Monday-Saturday, 10am-5pm*Location: *Savoy Hotel - 425 Ocean Dr. Miami Beach, FL 33139_Please bring a copy of your resume._The Host occupies one of the most integral functions in the restaurant where you are expected to provide...

  • Host

    Found in: Lensa US P 2 C2 - 1 week ago


    Myrtle Beach, United States heidiscornersc.com Full time

    **Host/Hostess** Myrtle Beach, SC **Host**/**Hostess responsibilities** include:* Greeting guests * Providing accurate wait times and escorting customers to the dining and bar areas. * Strong organizational and communication skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

  • Host

    1 week ago


    Rehoboth Beach, United States Obie's By the Sea Full time

    Job DescriptionJob DescriptionJob DescriptionThe Host/Hostess is of utmost importance in our restaurant because he/she is the first person to greet every guest and make a lasting first impression. The ideal candidate is reliable, attentive to detail, punctual and above all, friendly, while also understanding the importance of participating in team service...

  • Host / Hostess

    Found in: Lensa US P 2 C2 - 1 week ago


    Miami, United States Estiatorio Milos Full time

    Overview As the primary point of contact upon guest arrival, the host / hostess is mainly responsible for greeting and seating guests in a friendly, professional and efficient manner. Communication and coordination abilities are paramount when noting and treating any intricate guess requests. The host / hostess always pays close attention to detail and is...

  • Host

    1 week ago


    Virginia Beach, United States Chichos Pizza Full time

    Job DescriptionJob DescriptionWe are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage...

  • Host

    2 weeks ago


    Newport Beach, United States Starfish Laguna Full time

    Job DescriptionJob DescriptionSEEKING A DAYTIME HOST - HOURS APPX 10AM-4PMCompany OverviewStarfish California is a tastefully provocative restaurant group with two locations in the heart of Orange County. For over a decade, our concept has offered an upscale yet approachable dining experience to locals and visitors alike. Our mission is to cultivate a...

  • Pool Host

    Found in: beBee jobs US - 2 weeks ago


    Miami, Florida, United States The Standard Spa Miami Beach Full time

    What you will be doingWelcome, inspire and service guests and members courteously and efficiently, maintaining the exclusivity of the Pool area while ensuring those inside enjoy their stay. Maintain property standards of guest service, including offering suggestions to guests to upgrade the spa and poolside experience. Stay informed of upcoming programming...

  • Host

    1 week ago


    Virginia Beach, United States Chichos Pizza Full time

    Job DescriptionJob DescriptionWe are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage...

  • Host

    2 weeks ago


    Virginia Beach, United States Chichos Pizza Full time

    Job DescriptionJob DescriptionWe are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage...

  • Host / Hostess

    Found in: beBee S US - 2 weeks ago


    Pompano Beach, United States Sands Waterfront Restaurant Full time

    SANDS HARBOR RESORT AND MARINA in Pompano Beach is currently seeking exceptional candidates to join our Host/Reservations team!We are searching for friendly, energetic, highly-motivated individuals who will thrive in a fast-paced, team-oriented environment. Candidates should be passionate about high quality food and service. Individuals must possess the...

  • Host>

    Found in: Lensa US P 2 C2 - 1 week ago


    Jacksonville Beach, United States Bonefish Grill Full time

    Bonefish Grill - 2400 S. 3rd ST. #302-B [Restaurant Associate / Greeter] As a Host at Bonefish Grill, you'll: Greet incoming and departing guest in a welcoming manner; Seat the guest in the dining and bar areas while ensuring a smooth hand off to service staff; Entertain wait times with hospitality offering beverages and food tasting services as applicable;...

  • Host / Hostess

    Found in: beBee jobs US - 1 week ago


    Pompano Beach, Florida, United States Sands Waterfront Restaurant Full time

    SANDS HARBOR RESORT AND MARINA in Pompano Beach is currently seeking exceptional candidates to join our Host/Reservations teamWe are searching for friendly, energetic, highly-motivated individuals who will thrive in a fast-paced, team-oriented environment. Candidates should be passionate about high quality food and service. Individuals must possess the...

  • Host

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Myrtle Beach, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Holiday Inn Resort Surfside Beach We are looking for a skilled and friendly Restaurant Host to join our team! The Host is responsible for ensuring the prompt recognition and seating of all guests and assists the...

  • Host

    2 weeks ago


    Newport Beach, United States Starfish Laguna Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsOpportunity for advancementCompany OverviewStarfish California is a tastefully provocative restaurant group with two locations in the heart of Orange County. For over a decade, our concept has offered an upscale yet approachable dining experience to locals and visitors alike. Our mission is to...