Warehouse Technician

Overview:
As the** Warehouse Technician** in Plover, WI, you will provide quality service to our internal customers while supporting customer focused activities and company projects while coordinating the inbound and outbound shipments accurately and free from damage. This position will additionally maintain inventory and ensure accuracy in applicable tracking systems. Handles work orders and works with customers to ensure applicable receipt and stocking of Telecom and CATV installation, maintenance, and construction materials with a high degree of accuracy.

The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards.

**Responsibilities**:

- Service - Gathers items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects. Packages orders, shipments, or BOM’s to protect materials from damage during transit. Ships materials to vendors, repair facilities, or customers. Delivers customer orders or materials to various departments and locations. May also test equipment for proper function and schedule repairs of damaged or broken or defective equipment. This may include coordination of repair to include CPE, head-end, hardline equipment and warranty items.
- Receiving - Takes possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management. May include tagging and filing documents indicating receipt.
- Operate and Maintain Equipment - Operates and maintains department equipment as required to ensure operational readiness. Duties include: operating forklifts to load or unload palletized materials, using hand trucks and carts to move or deliver products, weighing materials, using stenciling equipment to mark or label pallets and spools, utilizing barcode scanners and computers to collect and record data, perform operator inspections and maintenance as required by equipment manuals and/or company policies, operate all equipment in a safe and efficient manner following prescribed work methods. Assigns or issues Customer Premise Equipment to technicians needed for each work order. Work with technicians, coordinators, contractors on local recoveries. May issue CPE, and construction supplies and equipment with coordinated shipment.
- Record Keeping - Maintains records, documentation, and files critical to business and financial operations. Duties include: filing, archiving, or retrieving records as required in support of audits, financial reporting, or other business operations, disposing of files or records in compliance with company policies. This includes working with Finance to maintain accurate and appropriate inventory levels. Arrange disposal or recycling of equipment as needed.
- Safety & Security - Perform all actions in compliance with all organizational safety, housekeeping, and security policies (Federal OSHA, DOT, and Company Safety policies and regulations).
- Materials - Cares for the gathering of materials for each kit, assembles, weighs/counts, labels, and stores each kit in its assigned location.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Qualifications:
**Required Qualifications**
- 6+ months experience in any combination of the following areas: customer service, warehousing or distribution center operations -OR- TDS Telecom Field Services Internship -OR- Technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
- Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
- Must have and maintain a valid driver’s license, insurance and have access to reliable transportation.
- Must be able to meet all DOT requirements needed to drive a vehicle with a combined GVRW of >10,000 lbs. as required by ODOT and TDS.

**Other Qualifications**
- Must possess, or have the ability to gain, a Forklift Certification.
- 1+ years’ experience operating material handling equipment (forklifts, pallet lifters, and rigging equipment) preferred.
- 1+ years of experience us