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San Francisco, United States Coterie Senior Living - Cathedral Hill Full time

Overview:
Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.

From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual - and community - in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.

Qualifications:

- Two (2) to three (3) years of experience as a server, Fining Dining experience preferred.
- Food handling certificate where applicable.
- Certificate in alcoholic awareness program where applicable.
- Basic reading, writing, and mathematical skills.
- Strong communication and teamwork skills.
- Strong organization and time management skills.
- Able to resolve problems of dissatisfied customers and/or employees.
- Minimum of 18 years of age to serve alcoholic beverages and 21 to pour.

**Responsibilities**:
The Server engages with residents and guests to provide a memorable dining experience by taking food and beverage orders, retrieving and serving food & beverages according to service standards, courteously and efficiently. This individual collects payments when necessary. This individual assists in the appearance and maintenance of the restaurant area and equipment.
- Provide a high level of customer service at all times.
- Anticipate resident’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain complete knowledge of restaurant(s) operations, proper table set -up and dress code of the restaurant(s).
- Work closely with the Food & Beverage Director and/or General Manager to keep residents satisfied with food and beverage programs.
- Set tables in accordance to Coterie standards.
- Serve residents and guests meals and beverages as requested.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- Adhere to Quality Enhancement standards and standard food safety practices.
- Review daily menu with residents.
- Maintain complete knowledge of Toast and/or POS system as well as manual systems.
- Take and deliver accurate meal orders to residents and guests.
- Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
- Clean and reset tables immediately after resident and guests depart.
- Maintain complete knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size and method of presentation.
- Assist with preparation and execution of special events, banquets, and theme meals.
- Adhere to payment, cash handling and credit policies/procedures.
- Process payments through the POS.
- When applicable, acquaint new residents with menus, seating, and dining options and hours.
- Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
- Complete side duties as assigned: cleanliness, quality and amount of all restaurant stock and supplies using checklist; fold napkins.
- Review reservations and accommodate requests and exceed expectations for pre-assigned tables as necessary.
- Create a strong sense of teamwork and cooperation among all staff.
- Attend Pre-Meal stand up held for all dining and kitchen staff.
- May perform other duties as needed and/or assigned.

Salary Range: The wage range for this position is $20.25/hr - $23.29/hr, dependent on prior work history and experience