Case Manager

6 days ago


New York, United States Housing Works Full time

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

**Benefits**:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

**Compensation Range: $21/hr - $27/hr commensurate with experience**

**Overview**:
The Case Manager will conduct intake interviews, care plan development, care coordination, referral services, substance use counseling coordination, health education, and social services navigation to members with substance use and other chronic health conditions. Other interventions are Healthy Conversations, AOD Counseling and Seeking Safety education as eligibility to deliver them allows. The Case Manager will act as an intermediary between providers and members - serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher, and more. This role will work with Ryan White and Harm Reduction prevention services for high-risk of HIV populations.

**Responsibilities**:
Primary:

- Completes prescreening and intake interview for high-risk populations.
- Completes initial assessment as needed and reassessments of all assigned clients in a timely manner in-order to develop individualized treatment goals for each client.
- Establishes treatment goals and objectives with clients as part of the interdisciplinary team.
- Provides case management services including but not limited to weekly and monthly progress summaries, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, referrals (on-site & off-site) and discharge planning.
- Facilitates harm reduction individual and group services as needed.
- Attends weekly/bi-weekly supervision meetings as agreed upon by the Program Coordinator.
- Ensure timely submission of clinical documentations to care organizations for uninterrupted services.
- Coordinate transitional care from inpatient service to other settings as per care plan.
- Coordinate detox referrals and transportation services as needed.
- Conduct prescreening and intake assessment interventions with eligible individuals as needed.
- Able to educate participants on Harm Reduction intervention and services.
- Conduct overdose prevention education and Narcan dispensation as needed.
- Work collaboratively with team members to provide outreach and engagement too hard to reach clients.
- Maintain documentation and update care plans at specific time intervals or as needed in Housing Works and Health Home electronic medical records system.
- Assists clients to navigate the health insurance system including the AIDS Drug Assistance Program (ADAP) and/or other insurance networks.
- Coordinate with supervisor escorts to life saving services and home visit as needed.
- Conduct field work and other provider settings as needed to fulfill goals in the plan of care.
- Able to meet assigned deadlines for progress note documentation and service coding according to program Scope of Services.
- Active participation in morning clinic meetings, inter disciplinary, and case conference meetings, as well as other clinic interventions determined by participant’s



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