Referral Coordinator/receptionist

2 weeks ago


Temecula, United States Integra Health, PC Full time

**Company Description: Integra Health, PC**

**About Integra Health, PC**:
Integra Health, PC is a leading healthcare organization committed to delivering exceptional medical services and promoting overall well-being within the communities we serve. With a strong focus on patient-centered care, we strive to offer comprehensive and compassionate healthcare solutions that cater to the unique needs of each individual.

**Our Mission**:
At Integra Health, PC, our mission is to enhance the quality of life for our patients by providing accessible, innovative, and personalized healthcare services. We aim to foster a healing environment where patients feel valued, supported, and empowered on their journey to better health.

**Our Vision**:
We envision Integra Health, PC as a trusted healthcare provider recognized for its excellence in patient care, medical expertise, and dedication to continuous improvement. Through a multidisciplinary approach, we aspire to be at the forefront of medical advancements, continually seeking new ways to enrich the lives of our patients and communities.

**Our Services**:
Integra Health, PC offers a comprehensive range of medical services designed to address the diverse healthcare needs of our patients. Our team of skilled and compassionate healthcare professionals includes specialists in:
**Pulmonary Medicine**: Our board-certified pulmonary physicians are experts in diagnosing and managing various respiratory conditions, providing cutting-edge treatments and therapies for patients with lung disorders.

**Psychiatry**: Our experienced psychiatrists and mental health professionals are dedicated to promoting mental wellness and assisting patients in overcoming challenges related to behavioral and emotional health.

**Sleep Medicine**: Our sleep specialists are committed to helping patients achieve restful sleep and manage sleep disorders through personalized evaluations and evidence-based treatments.

**Why Choose Integra Health, PC**:

- **Patient-Centered Approach**: We place the patient at the heart of everything we do, focusing on their unique needs and preferences to deliver personalized care.
- **Experienced and Compassionate Team**: Our team of healthcare providers is not only highly skilled but also genuinely caring, providing a supportive and understanding environment for our patients.
- **Advanced Medical Technology**: Integra Health, PC embraces the latest medical advancements and technologies, ensuring accurate diagnoses and effective treatments.
- **Collaborative Care**: We believe in a collaborative approach to healthcare, working closely with patients, families, and other healthcare professionals to achieve the best outcomes.
- **Community Involvement**: Integra Health, PC is dedicated to giving back to the communities we serve, engaging in initiatives that promote health and well-being for all.

**Position Overview**:
We are seeking a dedicated and compassionate Patient Coordinator to join our esteemed Pulmonary, Psychiatry, and Sleep Medicine Clinic. As a Patient Coordinator, you will play a vital role in ensuring that our patients have a seamless and positive experience from the moment they seek our services. Your primary responsibility will be registering new patients, gathering essential information, and facilitating their journey through our healthcare system.

**Key Responsibilities**:

- Greet and welcome patients, providing them with a warm and inviting atmosphere upon arrival.
- Efficiently and accurately register new patients, collecting their personal and medical information using our electronic health record system.
- Verify insurance information and ensure that all necessary authorizations are obtained for patient services.
- Schedule appointments for patients based on the availability of healthcare providers and the urgency of the patient's condition.
- Answer inquiries from patients, either in person or over the phone, addressing their concerns and providing relevant information regarding clinic procedures, services, and policies.
- Collaborate closely with medical staff, nurses, and other administrative personnel to ensure a smooth patient flow and timely service delivery.
- Maintain and update patient records in compliance with privacy regulations and clinic policies.
- Handle patient billing and payment processing, ensuring accuracy and confidentiality.
- Assist with administrative tasks such as filing, faxing, and handling correspondence as needed.

**Requirements**:

- High school diploma or equivalent. Additional education in healthcare administration or related fields is a plus.
- Proven experience in a similar role, preferably in a medical setting such as a clinic, hospital, or healthcare facility.
- Familiarity with electronic health record (EHR) systems and patient management software.
- Excellent communication and interpersonal skills with the ability to provide exceptional patient care.
- Strong organizational skills and attention to detail to



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