Mgb Associate Cmio to Mgh

3 weeks ago

Boston, United States Mass General Brigham Full time

**MGB Associate CMIO to MGH**
- (3291240)

**The Opportunity**

Healthcare has seen a renewed focus on both the patient and provider experience, and an expanding reliance on established and emerging digital technologies to deliver high quality, safe, equitable and efficient care. The MGB Associate CMIO will provide leadership for the implementation and optimization of clinical information systems at the specified site to facilitate the delivery of high quality, safe, equitable, efficient care in an environment of exceptional patient and care team experience.

In the short-term, the position will focus on improving care team experience with the EHR and associated clinical IT systems. The Associate CMIO will be a leader and change agent, working closely with clinicians and operations from all specialties to understand their workflows and needs. The Associate CMIO will also serve as a liaison to the MGB Digital teams as needed. The incumbent will work with the MGB eCare team on specific project execution, and the Digital training team to execute consistent enterprise-wide training and communication at their site. The Associate CMIO will help lead the site Super User Program to obtain broad-based input into the design of clinical information systems and to share key communications with the clinical community. The Associate CMIO will represent MGH on a range of site and MGB committees, such as the eCare clinical informatics committee.

The incumbent will have an initial focus on assessing current care team experience through the use of available data (such as Signal) and identifying and implementing solutions to surfaced clinical and operational challenges. Over time, the incumbent’s focus will change depending on the needs of the organization and our clinicians. Upcoming projects will include the Epic 2023/4 upgrades and continued implementation of the paging/texting platform Voalte. S/he will be seen as a leader and content expert, such that end users will escalate digital concerns and new ideas through them. The Associate CMIO will have responsibility to their site and also the MGB enterprise, considering priorities and impacts both locally and system-wide. S/he will work closely with site leadership, MGB Digital governance committees, and the MGB CMIO to prioritize initiatives. In order to advance eCare and other information technology adoption at their site in an efficient and effective manner, the incumbent will work directly with site clinical champions, nursing informatics leadership, super users, and clinical and administrative leaders.

The Associate CMIO will additionally cover specific area(s) of domain expertise, serving as the clinical digital lead for that area bridging between OCMO, OCOO and Digital as necessary. In this role, s/he will have responsibility for understanding the strategy and priorities of that clinical/operational domain, identifying opportunities for Digital solutions to support strategic goals, facilitating prioritization of any Digital work, and engaging in enterprise-wide implementation efforts. In this role, s/he will maintain a strong connection with OCMO and/or OCOO as well as Digital.

This position will be 80% effort with the remainder of the incumbent’s efforts directed to clinical work, teaching, and/or research.

**Principal Duties and Responsibilities**

**1.** **Serves as a key clinical champion for all major information technology projects, **such as eCare. Builds relationships with clinicians to gain support of information technology initiatives. Is highly responsive to users needs, including training and communication, to assure widespread acceptance and provider use of the clinical systems. Participate in and help lead as necessary the site clinician builder program.

**2.** **Serves as a liaison to site and MGB eCare teams **to ensure the clinical systems are designed to meet our clinicians’ needs. Represent site on various hospital and enterprise committees.

**3.** Serves as a **liaison to site training programs and trainees** and their use of health information technology.

**4.** **Design communication and training content** in conjunction with the Solutions Delivery training and communication team and site communication teams to best update busy clinicians on important changes and enhancements with our clinical systems.

**5.** **Maintains awareness of existing and emerging technology, regulatory, and market factors** and assists in the development of the MGB clinical IT strategy.

**6.** Acts as an **advocate for the protection of patient privacy and the security** of protected health information.

**7.** Demonstrates **excellent writing, editing and oral communications skills**. Ensure presentations, written material and on-line content are grammatically correct, effective and appropriate.

**8.** **Acts as a steward of resources**: Attention is paid to platform/vendor rationalization as solutions to stated challenges are evaluated. Commits to outre

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