District Legislative Aide/communications Specialist

3 weeks ago

Philadelphia, United States Pennsylvania House of Representatives, Republican Caucus Full time

Greets visitors, answers the telephone, and performs general administrative duties. Monitors and updates the State Representative and staff on district and local issues. Acts as a liaison to federal, state, and local agencies for the Member and constituents and performs casework, answers correspondence and communications with constituents. Has extensive contact with the public and other persons involved in the legislative process.

This position is also expected to work directly with the Member and staff in the district and Harrisburg developing, executing, and monitoring communications outreach and strategies, including social media and other content.

This position is responsible for being the main point of contact for all public outreach efforts for the Member and will be responsible for the coordination and execution of all media activity. In coordination with the Member and Communications Department, you are expected to develop and execute a comprehensive outreach plan for the Member.

ESSENTIAL JOB FUNCTIONS:
¨ Answers and screens telephone calls for the Member and other staff members and takes messages when appropriate.

¨ Greets and screens visitors in a friendly, professional manner.

¨ Responds to constituent requests for information, including constituent requests for status of pending legislation and resolutions.

¨ Attends meetings and functions on behalf of State Representative and takes notes when required.

¨ Performs casework for constituents, answers casework correspondence, meets with constituents, communicates with constituents, and serves as a liaison with federal, state and local agencies.

¨ Processes PennDOT, vital records, and other state agency forms accurately and in a timely manner.

¨ Screens and refers cases, where appropriate, to other District Offices.

¨ Logs all incoming and outgoing mail and incoming telephone calls relating to casework.

¨ Prepares periodic reports for the District Director or District Office Manager on pending cases and district activities.

¨ Continually screens active cases and acts as a liaison with constituents to ensure their cases are handled in a responsive manner.

¨ Maintains up-to-date files on all cases and categories of information of importance to the office.

¨ Organizes large events throughout the district, including space rental, food and drink catering, and vendor attendance.

¨ Opens, sorts and screens mail, including deliveries, in a timely manner.

¨ Documents visitor opinions on issues communicated via telephone, including full name, address, and all relevant information as appropriate.

¨ Provides general office support functions that include typing, photocopying or assembly of materials for meetings and mailings.

¨ Maintains database files as requested.

¨ Orders and maintains office supplies.

¨ Schedules appointments and maintains the Member’s calendar, travel arrangements and reservations.

¨ Assists Harrisburg staff with gathering documentation for expense reimbursement.

¨ Maintains a positive and collaborative relationship with the State Representative, staff, and constituents.

¨ Coordinates tours and manages special projects, as needed.

Develops, implements and evaluates strategic outreach plans for the assigned Member.

Develops social media outreach plan across multiple platforms including posts, videos, updates and interactions to grow Member's presence and audience.

Works with Regional Team Managers and assigned teams to craft effective messages and develop social and traditional media strategies.

Reviews, updates and ensures the quality of communications distribution lists and Member media contact lists and creates other lists as needed.

Coordinates and executes all communications campaigns, meeting deadlines, following timelines, and ensuring uniformity of content/messaging.

Pitches Member press releases and story ideas to journalists and responds to journalists' inquiries for information.

Prepares Member for media appearances and interviews and monitors relevant media coverage of Member and Member focused issues.

Schedules, oversees, and promotes district events and attends Member events.

Manages Members' social media activity and posts valuable, shareable content regularly, ensuring alignment with overall communications objectives.

Reviews analytics reports on social media (when available), reporting on traffic, engagement and follower figures.

Works with Members staff (and, District Operations) to accomplish assignment goals and maintain communication about pending newsletters or other projects.

Works outside regular office hours, when needed, to assist with Member outreach events.

¨ Regular and punctual attendance at work.

This position will require event planning and coordination as well as running events on behalf of the Member.

KNOWLEDGE, SKILLS AND ABILITIES:
¨Possesses up-to-date knowledge of social media platforms, tools, strategies.

Possesses knowledge of media relat

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