Referrals Coordinator
2 weeks ago
**Position Title**: Referral Coordinator
**Department**: Medical
**Position reports to**: HIM Manager
**Status**: Union
**Position Summary**:
The referral coordinator maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinic’s Electronic Medical Record (EMR), Health Information Exchange (HIE) tools, apps, work queues, platforms, and portals. Performs appropriate documentation, prepares medical forms such as progress notes, labs, radiology reports, procedure reports, and other related material with accuracy when coordinating the authorization request process of referrals. Coordinates quality continuity of care and treatment based on the Provider orders to ensure patient safety in a timely manner.
Adhere to Clinica Romero’s mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization.
**Responsibilities**:
- Upholds Clinica Romero’s Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws.
- The referral coordinator works in collaboration with assigned providers, medical staff, medical offices, specialists, referral coordinators and other programs and agencies such as: IPAs, DHS eConsult, EWC, BCCTP, and/or others.
- Communicates clearly in order to promote patient engagement and education based on recommendations given by their health care providers and specialists. Answer and screen Referral Department phone calls, messages, correspondence, and queries.
- Maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking process on an ongoing basis within the EPIC EMR referrals module in conjunction with other Health Information Exchange tools such as LANES Portals, WELL APP, DHS eConsult platform, MedPoint Management and Preferred IPA portals, DHS Medi-Cal EWC, EWC DETEC Database on-line Reporting portal, CareEverywhere, EPIC Referrals module, and EPIC secure chat and In-Basket tools.
- Process assigned Provider Referral Orders based on linked services and/or programs such as MHLA, EWC, Fam Pact, BCCTP, health plans, Medi-Cal, Medi-care and/or other products, records, and Referral procedure and/or specialty with diagnosis and notes generated by the ordering Provider.
- Perform as a patient advocate and liaison for specialty providers and social service referrals through the Transitions of Care Referrals workflow by coordinating Place of Service, Referral Class, and Referral Reason modules and by providing Summary of Care Documents.
- Notify Referrals Manager and Informatics Specialist regarding issues of connectivity and when an external provider/POS needs to be added and/or updated within the EPIC Referral Module.
- Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public. Assures timeliness of services rendered to patients and looks after their comfort while on premises.
- Maintains and reports data logs of abnormal mammograms (Immediate Work-Ups) to the Director of Revenue Cycle/Business Development for EWC Cancer Program Detection Reporting.
- Provides coordination of appointment services, tracking, reports, and notifications for programs associated with Clinica Romero, such as EWC Cancer Detection Program recipients for Hollywood Presbyterian and/or White Memorial and/or other EWC providers based on Provider Orders.
- Maintains Transaction Services in the Medi-Cal DETecting Early Cancer (DETEC) data submission system for reporting and program compliance purposes as well as the interaction and retrieval of reports and updates within Renaissance, Larchmont, UMI, CHLA, and other portals.
- Generate and route data forms and reports to appropriate destination (billing, medical records, etc.).
**Qualifications/Requirements**:
- High School diploma required. College degree preferred or equivalent of three years health care professional experience
- Experience with the usage of Electronic Medical Records Systems.
- Bi-lingual English/Spanish
- Customer service skills: communication, empathy, patience, and technical knowledge
- Work in team-oriented environment, and work well under deadlines.
- Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.
- Willingness to travel when required; must maintain a current CA driver’s license and vehicle insurance
-
Referral Coordinator
4 weeks ago
Los Angeles, United States PHS Med Jobs Full time**Referral Coordinator | Full-Time | Los Angeles, CA** **About the Referral Coordinator Role**: ProHealth Staffing is seeking a Referral Coordinator who is passionate about making a significant impact in the lives of patients in the immediate underserved communities while advancing your career in the heart of Los Angeles. This dynamic healthcare...
-
Referral Coordinator
1 week ago
Los Angeles, United States PHS Med Jobs Full time**Referral Coordinator | Full-Time | Los Angeles, CA** **About the Referral Coordinator Role**: ProHealth Staffing is seeking a Referral Coordinator who is passionate about making a significant impact in the lives of patients in the immediate underserved communities while advancing your career in the heart of Los Angeles. This dynamic healthcare...
-
Referrals Coordinator
1 week ago
Los Angeles, United States Clinica Romero Full timeJob DescriptionJob DescriptionSalary: $21.84Position Title: Referral CoordinatorDepartment: MedicalPosition reports to: HIM ManagerStatus: UnionPosition Summary:The referral coordinator maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with...
-
Referral Coordinator
2 weeks ago
Los Angeles, United States Jwch Institute Full timeCompany Mission Statement:The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.Position Purpose:Under the supervision of the Program Manager, the Referral Coordinator is...
-
Referral Coordinator
7 days ago
Los Angeles, United States St Johns Community Health Full timeReferral Coordinator plays a key role as part of the clinician team. The RC is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty referral process. The referral process is a multistep process and the Referral Coordinator will work as a liaison between the PCP, Insurance carriers, specialty...
-
Referral Coordinator
2 months ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionCompany Mission Statement:The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.Position Purpose: Under the supervision of the Program...
-
Referral Coordinator
1 week ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionCompany Mission Statement:The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.Position Purpose: Under the supervision of the Program...
-
Referral Coordinator
3 weeks ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionReferral Coordinator plays a key role as part of the clinician team. The RC is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty referral process. The referral process is a multistep process and the Referral Coordinator will work as a liaison between the PCP,...
-
Referral Coordinator
3 weeks ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionReferral Coordinator plays a key role as part of the clinician team. The RC is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty referral process. The referral process is a multistep process and the Referral Coordinator will work as a liaison between the PCP,...
-
Referral Coordinator
1 week ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionReferral Coordinator plays a key role as part of the clinician team. The RC is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty referral process. The referral process is a multistep process and the Referral Coordinator will work as a liaison between the PCP,...
-
Referral Coordinator
1 week ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionReferral Coordinator plays a key role as part of the clinician team. The RC is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty referral process. The referral process is a multistep process and the Referral Coordinator will work as a liaison between the PCP,...
-
Referral Coordinator
2 weeks ago
Los Angeles, United States Central City Community Health Center Full time**CLASSIFICATION**:Hourly, Non-Exempt **LOCATION**:Los Angeles. **JOB SUMMARY**: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. **ACCOUNTABLE TO**:...
-
Referral Coordinator
6 days ago
Los Angeles, United States Central City Community Health Center Full time**Apply**: **CLASSIFICATION**:Hourly, Non-Exempt **LOCATION**:Los Angeles. **JOB SUMMARY**: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. **ACCOUNTABLE...
-
Referral Coordinator #710356
3 weeks ago
Los Angeles, United States Los Angeles LGBT Center Full timePosition: Referral Coordinator #710356 Program: NursingDepartment: Health Services Reports to: Manager of Specialty Care ServicesCompensation: $22.33-$29.46 per hour, plus $1.75 per hour Shift Differential Premium for hoursworked between 6pm-6amSchedule: Monday-Friday 8:00am-5:00pmStatus: 100%, Full-Time, Non-Exempt, UnionProbation: 90 DaysBenefits: Medical,...
-
Referral Coordinator #710356
2 weeks ago
Los Angeles, United States Los Angeles LGBT Center Full timePosition: Referral Coordinator #710356 Program: NursingDepartment: Health Services Reports to: Manager of Specialty Care ServicesCompensation: $22.33-$29.46 per hour, plus $1.75 per hour Shift Differential Premium for hoursworked between 6pm-6amSchedule: Monday-Friday 8:00am-5:00pmStatus: 100%, Full-Time, Non-Exempt, UnionProbation: 90 DaysBenefits: Medical,...
-
Referral Coordinator #710356
3 weeks ago
Los Angeles, United States Los Angeles LGBT Center Full timeJob DescriptionJob DescriptionPosition: Referral Coordinator #710356 Program: NursingDepartment: Health Services Reports to: Manager of Specialty Care ServicesCompensation: $22.33-$29.46 per hour, plus $1.75 per hour Shift Differential Premium for hoursworked between 6pm-6amSchedule: Monday-Friday 8:00am-5:00pmStatus: 100%, Full-Time, Non-Exempt,...
-
Referral Coordinator #710356
1 week ago
Los Angeles, United States Los Angeles LGBT Center Full timeJob DescriptionJob DescriptionPosition: Referral Coordinator #710356 Program: NursingDepartment: Health Services Reports to: Manager of Specialty Care ServicesCompensation: $22.33-$29.46 per hour, plus $1.75 per hour Shift Differential Premium for hoursworked between 6pm-6amSchedule: Monday-Friday 8:00am-5:00pmStatus: 100%, Full-Time, Non-Exempt,...
-
Temp Referral Coordinator
1 month ago
Los Angeles, United States AIDS Healthcare Foundation Full time**AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!** Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? **If so, AIDS Healthcare...
-
Temp Referral Coordinator
1 week ago
Los Angeles, United States AIDS Healthcare Foundation Full timeJob DescriptionJob DescriptionOverview AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its...
-
Referral Coordinator
2 weeks ago
Los Angeles, United States Saban Community Clinic Full timeJob DetailsJob Location8405 Beverly Blvd - West Hollywood, CASalary Range$22.00 - $24.00 HourlyDescriptionAt Saban we believe in the employee experience, and know you are the heart of our business! Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks .Benefits and Perks:Free Medical...
