Operations Director

1 month ago

Brandon, United States Favor International Full time

Favor International serves to transform war-torn victims into purpose-driven disciples of Christ, equipped to advance the Gospel in villages and mobilized to advance the Kingdom in nations. Favor brings the Gospel to serve broken communities, the traumatized, and the poor thereby multiplying discipled leaders, empowered by the Holy Spirit, to bring Biblical solutions to their own cultures.

Favor International is a $9.8m nonprofit organization with 8 employees in the United States and 880 trained indigenous missionaries who perform the work in Uganda, South Sudan and other parts of Africa. The Tampa-based mission agency is engaged in evangelism, discipleship, education, church planting, community development, and humanitarian relief. Through their work, they show God’s love and follow the Great Commission and train indigenous leaders to create sustainable change.

**THE OPPORTUNITY**

**WHAT THEY DO**

As a Christian organization, Favor International exists to provide spiritual and Biblical guidance, humanitarian relief, and educational and economic development. Favor International works among the UUPG and build churches and focuses on training, discipling and empowering new believers and communities while specifically developing Indigenous leaders to become pastors and missionaries. Dedicated towards working with children, families, and communities primarily in Uganda and South Sudan, through the power of the Gospel, mobilized prayer and discipleship, leadership development, local community-based problem solving, and public/private cooperation; these new in Christ indigenous leaders help to transform unreached and underserved communities and the nations of Africa.

Responsibilities of the Operations Director include, but are not limited to:
**Operational Oversight**:

- Manage day-to-day operations tasks, including filing, correspondence, and record-keeping.
- Ensure the efficient operation of office systems and equipment.
- Develop a knowledge of how every regular process in Favor works and ensure that what is working well is documented and filed in a growing administrative manual.
- Liaison with teams traveling to Africa, in their flight needs, insurance, and carrying ministry luggage.
- Keep team requisition lists and recommending and executing purchases.
- Help with travel arrangements and purchases for the Favor team, including packing.
- Research information on inquiries requested by other team members.
- Update ministry account information and payment methods with outside vendors.
- Assist the International Director with multi-faceted personal and ministry needs

**Supervision of Staff**:

- Provide strong leadership and supervision to support staff, fostering a positive and collaborative work environment.
- Conduct regular check-ins and performance reviews to ensure team members thrive in their roles.
- Mentor and guide staff members, promoting professional development opportunities.
- Resolve conflicts promptly and constructively, maintaining a positive and inclusive workplace culture.
- Encourage teamwork, effective communication, and a shared commitment to the organization's mission.

**Human Resources Support**:

- Oversee the organization's HR functions, including policy development, employee relations, and compliance.
- Assist in the recruitment process by coordinating interviews, conducting orientations, and onboarding new employees or volunteers.
- Maintain personnel records, ensuring accuracy and compliance with relevant laws and regulations.
- Develop and implement professional development programs for staff.

**Financial Management**:

- Work closely with the finance team to track expenses, process invoices, and assist with budget management.
- Utilize QuickBooks for accurate and efficient financial record-keeping.
- Prepare detailed financial reports and forecasts, providing insights to inform strategic decision-making.
- Collaborate with the finance team in grant proposal development, ensuring financial compliance.
- Monitor and analyze financial trends, identifying areas for cost savings and efficiency improvements.
- Facilitate annual audits and work with external auditors to ensure compliance with regulatory standards.
- Implement and maintain strong internal controls to safeguard the organization's financial assets.

**Event Coordination**:

- Support the planning and execution of organizational events, meetings, and conferences.
- Coordinate logistics, including venue booking, catering, and attendee management.

**Communication and Outreach**:

- Collaborate with the communications team to ensure consistent messaging across all platforms.
- Manage general inquiries and serve as a point of contact for the organization.

**CRM Management**:

- Oversee the organization's Customer Relationship Management (CRM) system.
- Lead the implementation, customization, and optimization of the CRM to meet organizational needs.
- Ensure accurate and comprehensive data entry, maintaining the int

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