Patient Care Coordinator

3 weeks ago

Mesa, United States Northlight Counseling Associates Full time

**Patient Care Coordinator**

**We don’t just have a mission statement we have a mission.**

**At **Northlight Counseling Associates, Inc.,** our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to **every** team member.**

**Northlight Counseling Associates** realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We seek a full-time patient care coordinator** **to service our **Mesa, Arizona** location.

**Schedule**: Monday - Friday 8:00 am - 5:00 pm

**Compensation rate**:The salary range for this position is $18-20 per hour (depending on education and experience)**

The** **Patient Care Coordinator** is a vital position for Northlight Counseling Associates. They are responsible for checking in all patients, making sure all necessary paperwork is in charts before a patient can be seen, answering and directing all calls, scheduling new patients, collecting copays, entering new patients in the system, handling referrals, and rescheduling prescriber appointments.

**Requirements**:

- High School Diploma or Equivalent
- Medical Office Experience
- Knowledge of medical office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in MS Office and patient management software
- Spanish speaker is a plus but not required

**Beneficial Skills & Experience**:

- Check-in patients
- Ensure all necessary paperwork is in charts before a patient can be seen.
- Answer and direct all calls and inquiries for both locations to schedule new patients.
- Collects copays
- Enters new patients in systems
- Handles all patient referrals
- Reschedule appointments for prescribers
- Manages website inquiries, live chats, walk-ins, etc.

**Advantages**:

- Medical, Dental, and Vision Benefits
- 401K available
- Paid Time Off (PTO)

**About Northlight Counseling Associates**:
An Arizona corporation established in 1985, **Northlight Counseling Associates**, Inc. is a multidisciplinary group of licensed psychologists, counselors, clinical social workers, and psychiatrists working together to provide our clients with the best treatment, support, and referral services. We are proud to offer two convenient locations to help the families of Arizona.

**Northlight Counseling Associates** is a proud member of the **Refresh Mental Health **network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership will enable us to offer additional resources and operational support while maintaining our local identity and leadership.

**Refresh Mental Health** is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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