Federal Project Quality Manager

2 weeks ago

Oakland, United States HDR Full time

**Federal Project Quality Manager**
- (180015)

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In this leadership role, the Quality Manager will also have an external facing responsibility, to engage with our federal clients and in key professional organizations, including the Society of American Military Engineers (SAME). The Quality Manager may also serve as a project manager on key projects and as a contract manager for key clients.

**Primary Responsibilities**

In the role of Federal Project Quality Manager, we'll count on you to:

- Manage Quality Management for Federal projects across all Federal market sectors in Northern California. Specific responsibilities include:

- Report production risk areas to the Project Manager, BG leadership, and Area Manager.
- Provide internal and external project reporting on quality-related activities, issues, and corrective actions
- Verify adequacy of internal quality reviews
- Establish project quality processes and monitor implementation and effectiveness of those processes
- Identify high risk “critical” projects and proactively interface in 0% and project reviews, including follow up of action items when necessary
- Train project/program staff on QMP/PMP requirements
- Work with project managers to assess and incorporate lessons learned and client feedback from project reviews and client meetings into future quality reviews
- Monitor implementation of company standards and practices as appropriate and provide recommendations and feedback to Area leadership
- Coordinate with the Federal BG PSD to implement and maintain a Federal focused set of Quality Control (QC) checklists for disciplines to utilize during QC reviews
- Serve as the Quality Manager on designated Federal architecture-engineer indefinite delivery indefinite quantity (IDIQ) contracts which includes developing and implementing Contract Design Quality Management Plans and:

- Work with the project manager in the development of project-specific QMPs and verify that QMP is current and up to date
- Verify that project teams have team members with the right experience and capability
- Assist project managers in identifying and designating QC reviewers
- Coordinate with project managers to schedule and facilitate project QC reviews to include proactively managing design review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure)
- Assist Project Managers in review of client comments on deliverables for completeness and quality to ensure all comments are addressed (e.g., DrChecks for DoD projects)
- Oversee sub-consultant quality activities and deliverable review
- Assist in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected outcomes and develop corrective action plans to address issues
- Lead QA/QC-related discussions during scheduled project team meetings

**Preferred Qualifications**
- Appropriate Quality Certifications such as ASQ and/or CQA
- Project Management Professional (PMP)
- Experience in developing and implementing Design Quality Management plans and quality control requirements for USACE, NAVFAC, AFCEC, and other Federal clients
- Professional Engineer or Registered Architect
- Experience in conducting interdisciplinary reviews of architectural and engineering design deliverables

**Required Qualifications**
- Bachelor's degree in related field
- 7 years related experience
- A minimum of 2 years project management experience
- Must have the ability to interact with various design teams, have excellent organizational, project management and communication (both written and verbal) skills
- An attitude and commitment to being an active participant of our employee-owned culture is a must

**What We Believe**
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

**Our Commitment**
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (A

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