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Automotive Parts Advisor

4 months ago

Boston, United States Boston Volvo Cars Full time

**Boston Volvo Cars **is looking for an **experienced Automotive Parts Advisor / Parts Counter Person** to join their award-winning team.

**About Us**: We are part of the **Village Automotive Group**. Village Automotive Group consists of several award-winning stores spanning Greater Boston, representing brands such as **Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Honda, Nissan, GMC **and **CDJR**. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.

**Job Type**: Full Time

**Pay**: $60,000-$75,000

**Responsibilities**
- Assist all customers (retail and internal) in selecting required parts
- Inform customers of companion part requirements and specials
- Manage phone calls, provide price quotes and necessary information
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Notify customers when ordered parts have arrived and when they will be delivered
- Responsible for payment transactions and record keeping for all repair orders, invoices, insurance estimates, and special-order parts
- Replenish assigned inventory daily and set up orders for daily shipment, delivery, or pick-up
- Follow up on back-ordered parts
- Locate out-of-stock parts from outside source and submits an emergency order, if necessary
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Participate in training programs to keep current on new products and product updates
- Assist in parts delivery as needed

**Qualifications**
- 2+ year parts experience in a dealership environment
- Valid driver’s license with good driving record
- Basic catalog and phone skills
- Excellent communication skills between customers, dispatch, and employees
- Ability to lift 50 lbs
- Ability to repeatedly bend or stoop to floor-level shelves and be able to reach upper shelves with the use of a ladder when necessary

**Benefits**
- Competitive Compensation
- Health & Dental Insurance — 50% company paid with no deductible
- Vision Insurance
- 401(k) Plan with Generous Company Match
- Paid Time Off / Vacation Time
- Life and Disability Insurance
- Flexible Spending Account
- Employee Purchase Program / Discount
- Wellness Programs
- Company-Paid Outings
- Weekly pay
- Employee Referral Bonus
- Work-Life Balance
- Small Business / Family Oriented Culture
- Large Loyal Customer Base
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._