Supply Chain Supervisor

3 weeks ago

Romeoville, United States Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago Full time

If you're looking for work/life balance?

If you like working in a safe, fun environment?

If you want to work somewhere with opportunities for career growth?

If you're looking for great leaders that care about your development and happiness on the job?

If you're looking to be part of a wonderful team...**Then this role is for you**

If you answered yes to these questions, and this opportunity sounds exciting, **PLEASE APPLY**

Ask about our new **Employee Referral Program **for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you

**Earn an additional $1300 per year for good attendance**

The Supply Chain Supervisor is responsible for assisting with the daily supervision of the Supply Chain teams. Supports warehouse management activities within the Retail Division, and provides coaching to employees to support the highest level of customer service and professionalism.

RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and supports supply chain management activities. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 - 12 months.

PRINCIPAL DUTIES:
2. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
3. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
4. Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
5. Maintain consistent use of established methods to assure customer supply chain needs are provided timely and efficiently to both internal and external customers.
6. Observes donation trends with the ability to forecast loads and communicate with vendors to coordinate timely pick-ups, while ensuring the highest level of service is maintained with commodities product quality and accurate load weights.
7. Ensure operating procedures and policies are followed, along with asset protection and safety guidelines in accordance with company standards.
8. Supervise the efficient space layout and product allocation to ensure continuous flow of goods.
9. Consistently provides exceptional customer service while monitoring and coaching employees to do the same.
10. React to business needs and adjust work plan, schedules and resources to meet demands and specifications.
11. Follow defined processes for protection and usage of high value company assets including but not limited to forklifts, and other equipment.
12. Assure utilization of maintenance systems to ensure on-going Preventative Maintenance programs are in place and equipment is maintained in excellent operating condition.
13. Assist with interviews. Provides training and coaching of new and existing employees to increase employee satisfaction and maximize productivity.
14. Responsible for completing other duties/responsibilities as assigned.

**REQUIREMENTS**:
1. Two years of college education or experience equivalency, and a minimum of 3 years' experience.
2. Valid driver's license.

3. Coursework, training and/or work experience in Logistics Management a plus.

4. Flexible schedule. Nights and weekends may be required as business warrants.
Must have working phone that allows for communication accessibility.

5.Forklift certification/experience

CORE CULTURAL COMPETENCIES:
1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determinat

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