Assistant Director of Content

1 week ago

Evanston, United States Northwestern University Full time

Guided by the Senior Director, the Assistant Director will expand the capacity and range of expertise in our Center, working in an integrated ways across the Center’s four strategic priorities to: 1) Advance reflective & evidence-based pedagogical practices; 2) Promote inclusive teaching that fosters belonging; 3) Stimulate assessment to drive substantive course/curricular development; and 4) Expand the Center’s reach and visibility. Specializations in creating teaching resources, marketing assets, website development, and strategic communications.

**Specific Responsibilities**:
Administration
- Directs and leads development of program/project strategic plan.
- Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
- Operationalizes goals & objectives; ensures that resources are created or obtained.
- Manages customer service; creates associated practices & procedures & metrics to measure success.
- Analyzes data & recommends & implements changes & improvement to better ensure attainment of mission.
- Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.

Budgets & Financial
- Ensures that the program/project meets associated revenue & expense goals.
- Oversees all daily, monthly & annual financial activities including transactions, analysis, & reporting.

Communication, Outreach & Recruitment
- Directs program/project marketing/branding efforts.
- Identifies and implements short
- and long-term strategies and plans to meet program/project goals.
- Engages in outreach/field relations serving a number of goals, including recruitment, participation, sponsorship, relationship building, etc. to support continued program/project development & improvement.
- Interacts with internal/external resources & organizations to identify new markets & opportunities.
- Builds relationships with program/project alumni to develop and cultivate professional networks, financial resources, and sense of community among alumni.

Evaluation
- Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner.
- Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow-up evaluation studies.
- Collaborates with internal/external resources to develop meaningful outcome measurements and methods of program/project evaluation that will lead to enhancement.

Events
- Develops a comprehensive program of events such as lectures, symposia, speaker series, workshops, conferences, cultural events etc. in collaboration with internal & external resources.
- Develops proposals & recruits faculty leaders for interdisciplinary research working groups and works with them to develop programming.

Program Development
- Manages goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations.
- Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.

Strategic Planning
- Creates & leads a coordinated program of activities designed to increase program/project objectives.

Supervision
- Supervises 1-2 staff.
- Performs other duties as assigned.

**Minimum Qualifications: (Education, experience, and any other certifications or clearances)**
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
- 4 years program/project administration or other relevant experience.

**Minimum Competencies: (Skills, knowledge, and abilities.)**
- Exhibits deep curiosity, cultural humility, and desire for continued professional growth
- Ability to work in a professional manner as both a self-starter and as a collaborative team member
- Possesses effective organizational and time management skills, with the ability to work on multiple projects simultaneously
- Displays exceptional interpersonal skills and contributes to creating and sustaining an inclusive and collaborative work environment for persons of diverse backgrounds that promotes positive workplace engagement
- Communicates clearly in both oral and written form, including the ability to translate findings for a variety of stakeholders
- Partners effectively with diverse units across a complex organization
- Advanced skill with the Adobe Suite, Cascade, Canva, Airtable, Design Principles for Accessibility is a requirement

**Preferred Qualifications: (Education and experience)**
- PhD preferred (In fields of Education, areas of study related to job responsibilities or that expand the Center’s range); or the equivalent combination of education, training, and

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