Retail Associate, Stringed Instrument Customer

3 weeks ago

Newton Upper Falls, United States Johnson String Instrument Full time

Are you a string player? Does the opportunity to spread the joy of music excite you? Johnson String Instrument is looking for a friendly Retail Associate with excellent people skills to join our customer-facing Retail Store team. Our storefront is a vibrant place where we assist string players of all levels, from beginners to professionals. Recognized for our commitment to personal service, Johnson String Instrument is dedicated to bringing the empowerment and pleasure of music to all. Our team is comprised of musicians who enjoy working together and helping people on their musical journeys.

**Key Responsibilities**:

- Assisting with registration for rental instruments, including instrument fitting and selection
- Retail sales of accessories, sheet music, and student instruments; making product recommendations, giving knowledgeable answers to customer inquiries
- Processing POS transactions using a cash register and software designed for Johnson String Instrument
- Merchandising, creating product displays, and overall maintenance of the storefront
- Participate in ongoing training regarding products and policies
- Assist with special projects and perform other related duties as directed or required

Full-time: 40hrs/wk, Saturdays required. Applicants should be prepared to have availability for all business hours.

Part-time: Less than 40hrs/wk, Saturdays required. Applicants should be prepared to have availability for all business hours.

Applicants must have availability during our busiest seasons: September, June, and mid-November through January 2nd.

**Qualifications**:

- Plays a string instrument (violin, viola, cello, and/or double bass)
- Music degree strongly preffered
- Professional demeanor
- Friendly, outgoing personality; enjoys helping others
- Ability to work well in a team
- Self-motivated; thrive in a fast-paced work environment
- Effective verbal and written communication skills. Must be a patient, courteous listener, able to show empathy
- Ability to multitask on time-sensitive projects
- Basic computer skills required
- Sense of humor strongly encouraged
- Retail/sales experience preferred
- Saturday availability required (9 AM - 5 PM)

**Benefits (Full-Time)**:

- Medical Benefits including Health, Dental and Vision Insurance.
- Health Care FSA and Dependent Care FSA
- 401(k) with company matching
- Long-Term Disability Insurance

**Physical Job Requirements**:
This is an active role; Employees spend shifts standing, walking around, and using stairs. Must be comfortable standing for up to 4 hours at a time, and have the ability to lift books, products, and instruments (up to 25 lbs).

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

**Job Types**: Full-time, Part-time

Pay: From $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Weekends as needed

Application Question(s):

- Do you or have you played a classical stringed instrument (violin, viola, cello, or bass)?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- String Instrument Music: 1 year (required)
- Music Performance: 1 year (required)

Work Location: In person

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