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Host - Foh
4 months ago
**YOUR NEXT OPPORTUNITY IS NOW BOARDING**:
Join OTG as a Host now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG?
We transform airport experiences. You drive it.
**Position Summary**:
The OTG Host has a critical role to play in our company's groundbreaking transformation of the airport experience. The OTG Host must possess strong interpersonal skills, a sunny disposition, and a positive outlook all the while adhering to the OTG Core Steps of Service. They must ensure that each guest enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest of impressions on our guests.
**Responsibilities**:
- Welcome guests at the entrance of our establishments
- Show guests to their table and present menus
- Know and adhere to the 5-10 Rule
- Maintain a clean and orderly front door area
- Maintain a solid product knowledge
- Evenly manage the work load between servers
- Aid servers when necessary, while maintaining a watchful eye on the entrance to the restaurant
- Communicate guest concerns and complaints to managers immediately
- Maintain a clean, neat, well-groomed appearance
- Maintain knowledge of airport, terminal and restaurants; offer information, recommendations, etc.
**Qualifications and Requirements**:
- Must remain alert and positive throughout their entire shift
- Must know the restaurant’s menu and floor plan
- Must have the ability to enthusiastically introduce the iPad and answer any questions
- Must be fully conversational in English
- Must be mobile and able to stand for extended periods
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
