Store Manager- Loft

**Position Overview**:
To lead and direct all activities required to achieve all store goals, including financial objectives, client service, human resources management, operational controls, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.

**Primary Responsibilities/Accountabilities**:

- Lead and direct all store activities
- Embraces our values & sets an example through his/her behaviors
- Responsible for compliance with all ANN INC. practices, procedures, standards and guidelines
- Additional responsibilities as assigned by the District Manager

**Direction/Revenue Generation**:

- Defines and develops a clear business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue
- Sets clear and measurable goals aligned with brand strategy; adjusts as needed to maximize results and keeps team on track to goals
- Achieves quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory, Shortage, Operational Assessments, and Credit Cards)
- Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions to increase transactions and capture client opportunities
- Drives revenue by proactively managing teams to embrace ANN INC. service standards while effectively performing Store Leadership responsibilites
- Analyzes and uses business reports to identify missed opportunities and to positively impact store performance
- Demonstrates ability to manage complex and competing priorities

**People Management**:

- Understands and models the ANN INC. culture and ensures compliance with all ANN INC. Purpose, Values & Behaviors, Practices, and store operational standards
- Fosters a client-focused team environment as Manager on Duty, driving volume and anticipating clients' needs
- Achieves excellent client service by role modeling the ANN INC. service standards
- Takes responsibility to immediately address client concerns
- Delivers an engaging assimilation and investment experience that is personalized and positions an Associate for excellence in role and career progression over time through the use of ANN INC. tools
- Adheres to Human Resource standards by following the general practices outlined in Company policies, procedures, standards and guidelines
- Recruits, attracts, selects, hires, and develops diverse talent. Proactively fills positions with qualified talent based on fit to brand and fit to team
- Develops team to accomplish store's business objectives through recruitment, selection, coaching, investment, retention, and motivation
- Conducts regular, effective performance discussions; sets clear objectives and holds Associates accountable to goals. Proactively provides timely feedback to associates, rewarding and recognizing to drive retention and engagement
- Holds self and associates accountable for achievement of financial results and statistical standards
- Empowers and involves associates in decision-making processes
- Treats others fairly and with respect, valuing differences; builds relationships based on an individual approach
- Receives feedback and fosters dialogue around solutions
- Invests and develops associates through an individualized approach my matching talent with tasks and delegating challenging assignments to stretch capabilities and grow associates
- Fosters team commitment through support, relationship building, and recognizing individual contributions
- Shares information and communicates clearly and in an accessible manner to all levels
- Leads by effectively managing through change and adversity

**Operational Excellence**:

- Efficiently executes Brand visual standards and standard operating procedures
- Effectively prioritizes and controls workload through successful planning (i.e. daily, monthly, quarterly, etc.) and delegation
- Leads and directs execution of task directives with designated timeframes while using tools and resources to drive a high level of productivity - Price Changes, Mark Out of Stock (MOS), StyleFinders, Distributed Order Maintenance (DOM), Merchandising Needs, Payroll Adjustments, Processing of Shipment, Transfers, and Proper Claims Process
- Approves and adjusts weekly schedules to maximize productivity and control payroll spend
- Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business
- Ensures compliance with Loss Prevention practices and completes operational assessments to protect company assets
- Ensures compliance with all ANN INC. policies, practices and procedures and all federal, state, and local laws
- Leverages tools, processes, and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOP's). Maintains the store's organization, appearance, and cleanliness according to Standing Operat