Appointment Center Representative

**Appointment Center Representative**

Fogarty's Home Services is a family-owned business that is part of a nationwide network of contractors that sets higher standards in the industry. We specialize in basement to attic insulation, window replacements, duct repair, and home energy evaluations.

We are seeking an Appointment Center Representative to join our team. We strive to be the contractor of choice by consistently demonstrating integrity while providing the highest quality of service to our customers, community, and each other.

**Job Duties**:

- Performing all assigned duties in a professional, efficient and timely manner
- Working collaboratively with the management team and other staff members to achieve the overall goals and objectives of the company
- Responding to leads and scheduling appointments for our Home Comfort Specialist according to company guidelines
- Pulling and/or preparing supporting documents for Home Comfort Specialist appointments
- Preparing mailings

**Skills and Qualifications**
- Excellent verbal and written communication skills to interact clearly with customers, vendors, and other staff members
- Excellent organizational skills to keep accurate records and find vital information quickly
- Excellent time management skills to prioritize and complete assigned tasked throughout the day
- Excellent patience and listening skills to respond appropriately and interact positively with all customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Ability to work independently and in a team environment
- Adaptability
- High Proficiency in Google Business Suite and Salesforce, preferred

**Job Type**: Full Time/Part-time

**Hours**: 8:00 A.M. to 6:00 P.M.

**Salary**: $16.00 - $18.00

**Contact Information**:
**Name(s)**: Paula Easterling

**Phone**: 860-219-0499

**Job Types**: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

- Must be able to commute to Windsor, CT.

**Experience**:

- Customer service: 2 years (required)
- Data entry: 1 year (required)
- Schedule management: 1 year (required)

Ability to Relocate:

- Suffield, CT: Relocate before starting work (required)

Work Location: On the road